Job Description

Roles & Responsibilities

Job Description - Senior Systems & Workplace Administrator Position Overview We are seeking a highly skilled Senior Systems & Workplace Administrator to manage and evolve our enterprise IT environment across Microsoft 365, Azure AD, Intune, SCCM, Exchange Online, and end-user device platforms. This role is responsible for ensuring the reliability, security, and performance of our infrastructure while leading key initiatives in endpoint management, OS deployment, automation, and systems optimization. The ideal candidate has deep hands-on experience, strong troubleshooting capabilities, and a proactive approach to improving user experience and IT operations.

Desired Candidate Profile

Key Responsibilities Enterprise Infrastructure & Systems Administration · Administer and maintain Windows Server environments, identity services (Active Directory, Group Policy, DNS, DHCP), and virtualization platforms. · Lead system upgrades, migrations, integrations, and infrastructure improvement projects. · Implement and support security standards, access controls, and compliance requirements. · Monitor system performance and capacity, resolving issues and planning for future growth. Microsoft 365 & Exchange Online Administration · Manage Microsoft 365 tenant services, including Exchange Online, Teams, SharePoint Online, OneDrive, and security/compliance features. · Configure and maintain mail flow, email security (SPF, DKIM, DMARC), retention policies, and mobile/email access. · Provide advanced troubleshooting for authentication, identity, and mailbox-related issues. · Oversee license management, service health, audits, and governance policies. Intune / Endpoint Manager Administration · Manage device enrollment, configuration profiles, compliance policies, application deployments, and security baselines. · Implement and optimize Windows Autopilot for zero-touch provisioning. · Ensure modern management best practices and alignment with zero-trust principles. · Troubleshoot device-level issues, policy conflicts, and deployment failures. SCCM / Configuration Manager Administration · Maintain and support SCCM infrastructure, including distribution points, site servers, and reporting. · Build and manage OS deployment task sequences, device collections, and application packages. · Oversee patch management through WSUS/SUP integration. · Monitor client health and resolve SCCM-related deployment or performance issues. End-User Device & OS Deployment Management · Manage lifecycle of end-user devices including imaging, provisioning, hardware replacement, configuration, and support. · Create and maintain standardized Windows images, drivers, BIOS updates, and provisioning processes. · Provide advanced troubleshooting for Windows/macOS devices, hardware issues, and peripherals. · Maintain accurate inventory, documentation, and asset tracking. --- Required Skills & Experience · 6–10 years of experience in systems administration or enterprise endpoint management roles. · Strong expertise with Microsoft 365, Azure AD, Intune, SCCM, Exchange Online, and Windows Server environments. · Extensive hands-on experience with OS deployment technologies (Autopilot, SCCM task sequences, MDT). · Proficiency with PowerShell scripting and automation. · Solid understanding of networking fundamentals and security best practices. · Strong communication, documentation, and project leadership skills. --- Preferred Qualifications · Microsoft certifications (e.g., MS-102, AZ-104, MD-102, SC-300). · Familiarity with ITIL practices and enterprise change management processes. · Experience with macOS management is a plus.

Senior Systems & Workplace Administrator Infra Assure