Server Four Seasons Hotel

Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest s original order; transport items to the guest table in a timely manner to ensure proper food quality.

Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.

Breakdown, clean and set up of tables, buffets, and food stations.

Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.

Work harmoniously and professionally with co-workers and supervisors.

Working knowledge is generally learned on the job.

Requires reading, writing, and oral proficiency in the English language.

More than 1 year of experience