Service Delivery - Project Coordinator
Client of AIQU
Employer Active
Posted 4 hrs ago
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Experience
7 - 9 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Role: Service Delivery Manager
Job type: 12 months contract & Extendable
Work Location: Riyadh, Saudi Arabia
Start Date: Immediate joiners to a maximum of 30 days notice preferred
Qualifications:
10+ Years of proven track record.
Bachelor's degree in computer science, information technology, or a related field.
Analyze transitioned services for addition to service catalogue, setting up of service request types and/or workflows and update of incident categories/types.
Ensure the Service Desk is aware of changes and potential effects on delivery of services.
Manage and control the service desk support and ensure that all operational requirements are delivere
Ensure that staffing levels are maintained throughout operational hours and adequately resourced to reflect peaks and troughs in the workload
must have ITIL Expert, ITIL v4
Desired Candidate Profile
10+ Years of proven track record.
_x000D_
Bachelor's degree in computer science, information technology, or a related field.
Analyze transitioned services for addition to service catalogue, setting up of service request types and/or workflows and update of incident categories/types.
Ensure the Service Desk is aware of changes and potential effects on delivery of services.
Manage and control the service desk support and ensure that all operational requirements are delivere
Ensure that staffing levels are maintained throughout operational hours and adequately resourced to reflect peaks and troughs in the workload
must have ITIL Expert, ITIL v4
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- IT Software
Keywords
- Service Delivery - Project Coordinator
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