11 Service Desk Analyst jobs in Saudi arabia

• 2 - 6 Years
• Riyadh - Saudi Arabia

Provide first-line support for incidents and service requests in Data Center Colocation, utilizing ITIL and ITSM practices with strong customer service skills.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Lead the Service Desk team in delivering customer support, managing incidents, and ensuring SLA compliance with expertise in ITIL and service operations.

• 3 - 8 Years
• Jeddah - Saudi Arabia

Provide first-level IT support, troubleshoot technical issues, and assist users while ensuring compliance with IT security policies in a shift-based environment.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Handle user support through calls, emails, and chat, troubleshoot issues, manage tickets, and provide backup solutions with technical skills in Windows and networking.

• 5 - 10 Years
• Jubail , Yanbu - Saudi Arabia

Provide first-level technical support, manage service desk requests, user accounts, and IT assets while ensuring compliance with security standards.

• 3 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Manage IT assets, provide user support, troubleshoot technical issues, and generate reports while ensuring compliance and user satisfaction.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Responsible for incident management, technical support, and customer satisfaction in Data Center services, requiring ITIL certification and strong communication skills.

• 1 - 5 Years
• Saudi Arabia - Saudi Arabia

Provide 1st and 2nd line technology support, troubleshoot hardware and software issues, and assist with user onboarding in a fast-paced environment.

• 0 - 5 Years
• Riyadh - Saudi Arabia

Provide first-line technical support, manage IT hardware and software, troubleshoot network issues, and require strong communication and problem-solving skills.

• 2 - 7 Years
• Riyadh - Saudi Arabia

The role involves incident resolution, access management, asset maintenance, and user guidance, requiring proficiency in IT support and troubleshooting skills.

• 2 - 4 Years
• Jeddah - Saudi Arabia

Administer ManageEngine Service Desk, manage user accounts, analyze support processes, and ensure compliance with IT service management principles.