Service Desk Management Jobs in UAE

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, ensure security, and deliver VIP support while having experience in troubleshooting and asset tracking.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage assets, and ensure data security while promoting a positive service culture.

• 2 - 5 Years
• Ajman - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot IT issues, manage incidents, and ensure customer satisfaction with strong communication and problem-solving skills.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide primary and secondary IT support, troubleshoot hardware and software, manage campus devices, and assist with user inquiries and network connectivity.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide IT support, manage network systems, deliver VIP support, and track IT assets with strong networking knowledge and discreet service orientation.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Install and maintain IT systems, provide technical support, manage IT assets, and ensure data security while promoting a positive service culture.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Fluent English-speaking candidates needed for inbound and outbound customer service roles, requiring strong communication, problem-solving skills, and adaptability.

• 2 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Maximize revenue by promoting services, ensuring customer satisfaction, managing appointments, and streamlining communication between customers and technicians.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, resolve customer complaints, and document interactions using CRM software while ensuring customer satisfaction and retention.

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for technical support, system administration, troubleshooting, social media marketing, and web design, requiring strong problem-solving and multitasking skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage service requests and incidents, provide technical support, maintain documentation, oversee IT asset lifecycle, and require a Bachelor's degree in IT.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first contact for customers, manage incidents, ensure ITIL adherence, and possess ITIL certification and technical support skills.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide first-level technical support, troubleshoot issues, configure desktops, and assist users while ensuring compliance with IT processes and safety regulations.

• 0 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support, troubleshooting hardware and software, with strong customer service skills, and willingness to travel and work shifts.

• 3 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handles customer enquiries and complaints through various channels, requiring fluent Arabic and English, with strong communication and problem-solving skills.

• 2 - 7 Years
• Fujairah - United Arab Emirates

Provide frontline IT support, resolve incidents, assist users, and ensure satisfaction while managing tickets and documenting solutions in a shift-based environment.

• 3 - 6 Years
• Sharjah - United Arab Emirates (UAE)

Provide first contact IT support, diagnose issues, document interactions, escalate complex problems, requiring a degree in IT and customer service experience.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Provide first line technical support, manage trouble tickets, and ensure 24/7 availability while possessing strong communication and troubleshooting skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

Provide second and third line technical support, troubleshoot Microsoft 365 issues, and assist with customer onboarding and infrastructure projects.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates

Provide first-line IT support, troubleshoot hardware/software issues, manage service requests, and possess strong communication skills in Arabic and English.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage NOC processes, coordinate with teams, liaise with UAE authorities, and maintain documentation while ensuring compliance and timely approvals.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for managing the Service Desk system, handling IT incidents, asset management, and ensuring ITIL-aligned service delivery with strong customer focus.

• 5 - 9 Years
• Dubai - United Arab Emirates

Provide end-user IT support, helpdesk coordination, and basic system administration while ensuring effective communication with stakeholders during a temporary assignment.

• 3 - 5 Years
• Dubai , Abu Dhabi , Sharjah - United Arab Emirates (UAE)

Seeking candidates for IT support roles including Help Desk and Desktop Support, requiring strong experience and availability to start in October.

• 0 - 2 Years
• Dubai , Sharjah , Ajman - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving concerns, and collaborating with team members while demonstrating strong communication and problem-solvin...

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service by addressing inquiries, resolving issues, documenting interactions, and coordinating with technicians while maintaining accurate records.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Manage business applications and databases, provide IT operations support, implement digital solutions, and ensure optimal IT infrastructure performance.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.