Service Desk Management Jobs

• 7 - 14 Years
• Cairo - Egypt

Lead a service desk team, manage incidents and requests, implement ITIL processes, ensure user support, and drive continuous improvement.

• 1 - 6 Years
• Iraq - Iraq

Responsibilities include troubleshooting operating systems, managing user accounts, providing technical support, and ensuring adherence to security measures with strong communic...

• 0 - 3 Years
• Dubai - United Arab Emirates (UAE)

Monitor IT dashboards, log incidents, perform troubleshooting, escalate issues, and assist in cybersecurity while maintaining documentation and collaborating with teams.

• 2 - 4 Years
• Cairo - Egypt

Provide first-tier support, troubleshoot IT issues, train users, and manage systems across various platforms with strong communication skills.

• 2 - 5 Years
• Saudi Arabia - Saudi Arabia

Responsible for IT support, managing service desk tickets, troubleshooting technical issues, and providing first-level support for end users.

• 3 - 8 Years
• Iraq - Iraq

Provides IT support for technical issues in windows environments, requiring excellent interpersonal skills and certifications like CompTIA A+ and ITIL Foundation.

• 1 - 3 Years
• Morocco - Morocco

Provide level 1 remote desktop support, diagnose hardware/software/network issues, and ensure customer satisfaction with excellent communication skills in Italian.

• 3 - 8 Years
• Bahrain - Bahrain

Your Responsibilities: • Handles front-line communication with business users with regards to incident and service request management. • Assigns and re-assigns incidents and ser...

• 1 - 3 Years
• Rabat - Morocco

Provide level 1 remote desktop support, ensure customer satisfaction, and maintain quality standards while communicating effectively in Spanish and English.

• 2 - 4 Years
• Rabat - Morocco

Provide level 1 remote desktop support, diagnose hardware/software/network issues, ensure customer satisfaction, and maintain quality standards in German.

• 3 - 5 Years
• Doha - Qatar

Seeking a Service Desk Analyst with ITIL certification, strong communication skills, and experience in Microsoft 365, Active Directory, and ITSM tools.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide technology support, including first and second line assistance for Microsoft technologies, with excellent communication and customer service skills.

• 1 - 3 Years
• Alexandria - Egypt

Resolve hardware and software issues, manage user accounts, monitor infrastructure, and possess knowledge in network systems and programming languages.

• 0 - 2 Years
• Cairo - Egypt

Handle guest requests via various communication methods, provide information, maintain relationships, and assist with internet and entertainment access.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for providing technical support, incident tracking, and customer satisfaction in a dynamic 24X7 environment, requiring strong communication and analytical skills.

• 1 - 3 Years
• Al Kuwait - Kuwait

The role involves providing technical support, incident analysis, customer service, and documentation management for enterprise IT systems, requiring certifications and strong c...

• 1 - 3 Years
• Casablanca - Morocco

The role involves providing technical support, diagnosing issues, and ensuring customer satisfaction with fluency in Italian and English.

• 1 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and ensures effective communication in Dutch and English while maintaining IT policies.

• 2 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical support and customer service, troubleshoot IT issues, manage support tickets, and enhance service desk processes for improved efficiency.

• 3 - 8 Years
• Dammam , Tabuk - Saudi Arabia

Coordinate service appointments, manage customer inquiries, oversee job orders, ensure parts availability, and generate performance reports while collaborating with various depa...

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 2 - 5 Years
• Cairo - Egypt

Install, configure, and troubleshoot user computers, network devices, and Microsoft Office applications while maintaining professional communication.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Provide technical assistance via various channels, diagnose issues, maintain documentation, assist onboarding, and promote IT security best practices.

• 3 - 7 Years
• Cairo - Egypt

Provide first level IT support, troubleshoot hardware/software issues, maintain network systems, and manage equipment inventory; requires knowledge in networking and active dire...

• 1 - 3 Years
• Egypt - Egypt

Provide technical support for IT hardware, networks, and software while managing Windows Server, with a Bachelor's degree and strong problem-solving skills required.

• 3 - 5 Years
• Egypt - Egypt

Provide technical support for hardware and software, manage network infrastructure, maintain cybersecurity, and support Microsoft 365 and WordPress.

• 1 - 3 Years
• Alexandria - Egypt

Provide technical assistance and support for computer systems, demonstrating strong communication skills and customer-oriented approach to resolve issues.

• 2 - 5 Years
• Cairo - Egypt

Responsible for configuring surveillance systems, managing network infrastructure, troubleshooting technical issues, and supporting multiple branches with hardware and software.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer inquiries, coordinating event logistics, and requires strong communication, organizational skills, and a customer-focused mindset.

• 3 - 7 Years
• Doha - Qatar

Provide customer service, troubleshoot issues, maintain quality standards, and document information while being bilingual and proficient in Microsoft Office.