Service Desk Management Jobs

• 3 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Provide customer support via phone, email, and chat, manage tickets, ensure SLA compliance, and generate reports; IT certifications preferred.

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

Diagnose hardware and software issues, provide IT support, and maintain systems while requiring a degree in Computer Science and relevant certifications.

• 5 - 8 Years
• Dammam/Khobar/Eastern Province - Saudi Arabia

Oversee service desk operations, ensure SLA compliance, manage IT support for users, and lead staff development with strong ITIL and technical knowledge.

• 5 - 9 Years
• Doha - Qatar

Manage customer communications across digital platforms, ensure timely responses, monitor team performance, and provide insights to enhance customer experience.

• 0 - 3 Years
• Manama - Bahrain

Provide technical support for Windows and macOS systems, hardware, and networking; requires IT degree or relevant certifications.

• 1 - 3 Years
• Ras Al Khaimah - United Arab Emirates (UAE)

Provide first-level SAP Business One support, troubleshoot IT issues, manage user accounts, and maintain IT documentation in a fast-paced environment.

• 10 - 15 Years
• Abu Dhabi - United Arab Emirates

Lead IT operations and service delivery, manage device strategy, ensure compliance with standards, and enhance service quality through effective stakeholder relationships.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Respond to support requests, log incidents, provide initial diagnosis, escalate unresolved issues, and ensure user satisfaction with strong communication skills.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent efficiently handles phone calls, coordinates guest requests, and maintains strong communication with departments and guests.

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

Process guest check-ins, manage payments, train staff, ensure quality service, and maintain positive relationships while adhering to company policies.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Lead Service Desk operations, manage incidents and service requests, ensure SLA compliance, and possess strong ITSM and analytical skills.

• 1 - 3 Years
• Egypt - Egypt

Monitor network performance, assist in firewall management, provide end-user support, and maintain documentation; requires Bachelor's degree in Computer Science or related field.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Manage service delivery, ensure compliance with service level agreements, and coach the support team while possessing ITIL certification and strong analytical skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Engage in professional development, promote Emirati culture, build relationships, and advocate for diversity while collaborating across teams in a multicultural environment.

• 2 - 7 Years
• Cairo - Egypt

Provide first-tier IT support, troubleshoot systems, train users, and manage IT infrastructure with strong communication and technical skills.

• 1 - 7 Years
• Egypt - Egypt

Provide French-language support, troubleshoot technical issues, document interactions, and ensure customer satisfaction while collaborating with teams and adhering to performanc...

• 0 - 5 Years
• Cairo - Egypt

Provide IT operational support, manage incidents and service requests, assist users, and collaborate with teams for service continuity and quality delivery.

• 1 - 3 Years
• Egypt - Egypt

Provide first-line technical support, troubleshoot IT incidents, maintain user devices, and ensure compliance with IT policies for candidates with a Bachelor's degree in Informa...

• 1 - 3 Years
• Egypt - Egypt

Maintain helpdesk support, resolve user issues, install and configure workstations, and possess strong communication and troubleshooting skills.

• 3 - 8 Years
• Giza - Egypt

Provides first line support, administers IT hardware/software, resolves system errors, and requires experience in technical support and troubleshooting.

• 1 - 3 Years
• Saudi Arabia - Saudi Arabia

Guest Experience Experts deliver memorable services, manage guest requests, ensure safety, and maintain professionalism while performing various operational tasks.

• 0 - 1 Year
• Dubai - United Arab Emirates

Guest Experience Experts deliver memorable services, manage guest requests, maintain professionalism, and ensure a safe workplace with no prior experience required.

• 1 - 4 Years
• Iraq - Iraq

Provide hardware and software support, troubleshoot issues, manage service tickets, and train personnel in technology solutions for IT Service Desk.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver comprehensive IT support, manage infrastructure, troubleshoot issues, and coordinate with vendors while ensuring effective communication and problem-solving skills.

• 0 - 2 Years
• Casablanca - Morocco

The Service Desk Agent provides technical support, resolves user issues, and advises on IT policies, requiring fluency in Dutch and English.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide level 1 support, manage incidents, and ensure communication; requires IT Service Desk experience, incident management proficiency, and international work capability.

• 5 - 11 Years
• Cairo - Egypt

Manage Service Desk operations, ensuring adherence to ITIL processes, team leadership, incident management, and continuous improvement for optimal service delivery.

• 3 - 5 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot issues, maintain documentation, and ensure excellent customer service with a focus on IT Help Desk support.

• 1 - 2 Years
• Cairo - Egypt

Provide technical assistance, troubleshoot hardware and software issues, maintain IT equipment, and support users across multiple branches with excellent communication skills.

• 1 - 3 Years
• Giza - Egypt

Provide technical assistance, troubleshoot hardware and software issues, manage support tickets, and educate users on IT security and technology resources.