Service Desk Management Jobs

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Emirati National with a Bachelor's Degree preferred in IT, strong communication skills, and basic IT troubleshooting knowledge for Service Desk support.

• 12 - 15 Years
• Dubai - United Arab Emirates (UAE)

Oversee service delivery governance, manage IT operations, lead service desk and production support teams, ensuring SLA compliance and customer satisfaction.

• 1 - 3 Years
• Muscat - Oman

Handle customer calls and emails, perform troubleshooting, maintain documentation, and support shift operations with strong communication and technical skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide IT support for hardware and software, manage user accounts, troubleshoot network issues, and assist with onboarding and offboarding processes.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Serve as the first point of contact for customers, resolving complaints, promoting products, and maintaining records while ensuring effective communication in Arabic and English.

• 3 - 7 Years
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide first-line IT support, manage incident tickets, ensure SLA compliance, and possess strong communication skills with ITSM tools knowledge.

• 3 - 6 Years
• Sohar - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Nizwa - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 3 - 6 Years
• Muscat - Oman

We are looking for IT Helpdesk Support Bachelor’s in Computer Science/IT-related field, 3–5 years’ relevant experience; strong Windows/MS applications, desktop/laptop/printer an...

• 1 - 3 Years
• Doha - Qatar

Provide exceptional customer support, process orders, resolve issues, and maintain communication while collaborating with teams and utilizing CRM software.

• 0 - 1 Year
• Chennai - India

Provide exceptional customer support, utilize CRM software, collaborate for operational efficiency, and possess a bachelor's degree in business administration.

• 2 - 6 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level IT support, troubleshoot issues, and assist users with system access while utilizing ITSM tools and having relevant technical knowledge.

• 2 - 5 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide first-level support for IT incidents and service requests Log and track issues using ITSM tools (e.g., ManageEngine) Troubleshoot hardware, software, and network issues ...

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Manage the complete NOC process, including applications, submissions, approvals, renewals, tracking, and closure. Maintain updated NOC trackers and ensure timely follow-up on pe...

• 4 - 6 Years
• Doha - Qatar

Support Incident and Problem Management processes, conduct root cause analysis, and coordinate teams for effective incident resolution and continuous improvement.

• 0 - 5 Years
• Muscat - Oman

Answer and process guest calls, manage requests, maintain communication equipment, and ensure guest satisfaction while adhering to company standards.

• 4 - 6 Years
• Qatar - Qatar

Seeking IT Support with skills in Microsoft 365, Active Directory, and troubleshooting, fluent in Arabic and English, with strong communication abilities.

• 7 - 12 Years
• Doha - Qatar

Oversee IT service desk operations, manage incidents, develop user training, handle vendor relations, and ensure effective communication and budgeting for IT support.

• 8 - 18 Years
• Doha - Qatar

Job Role: Service Delivery Specialist Experience: 8-10 years Location: Qatar (Onsite) Duration: 1 year Key Responsibilities: Service Delivery Management: Lead and manage the del...

• 1 - 3 Years
• Cairo - Egypt

Responsible for resolving technical issues, providing IT support for Microsoft technologies, maintaining systems, and ensuring network security with strong problem-solving skills.

• 1 - 6 Years
• Giza - Egypt

Provide first-line IT service desk support, manage incidents and requests, collaborate with stakeholders, and ensure effective service delivery in a dynamic environment.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

Provide technical support, ensure operational excellence, and implement quality assurance in IT services for hospital staff, requiring advanced troubleshooting skills and famili...

• 5 - 10 Years
• Morocco - Morocco

Provide Level 2 support, manage escalations, supervise the Service Desk team, and ensure compliance with service level agreements while optimizing incident resolution.

• 3 - 5 Years
• Al Kuwait - Kuwait

Provide first-line technical support, troubleshoot hardware and software issues, manage user accounts, and ensure efficient IT operations with strong communication skills.

• 0 - 5 Years
• Saudi Arabia - Saudi Arabia

POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Exper...

• 1 - 6 Years
• Abu Dhabi - United Arab Emirates

The Butler Service Desk Agent attends promptly and efficiently to all phone calls within 3 rings and is the primary point of contact for all telephone correspondence within the ...

• 2 - 7 Years
• Egypt - Egypt

Job Description The IT Service Desk Engineer is responsible for providing technical support to end-users, ensuring that IT service requests and incidents are addressed promptly ...

• 3 - 7 Years
• Doha - Qatar

he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring ...

• 4 - 9 Years
• Kuwait - Kuwait

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission...

• 2 - 7 Years
• Tunis - Tunisia

As a support technician, you will diagnose issues, configure workstations, guide users, and escalate incidents while being fluent in Italian and English.