Showroom Manager Ali & Sons

Key Responsibilities

• Oversee the day-to-day operations of the showroom, ensuring smooth and efficient functioning at all times.
• Achieve sales targets by training, motivating, mentoring, and providing continuous feedback to the sales team.
• Monitor sales performance, analyze results, and implement strategies to improve sales and conversion rates.
• Ensure high levels of customer satisfaction by delivering excellent service and addressing customer complaints and queries promptly and professionally.
• Oversee inventory management, including stock levels, ordering, receiving vehicles, and conducting regular inventory audits.
• Recruit, train, schedule, and supervise showroom staff, managing performance, development plans, and disciplinary matters when required.
• Develop and execute local marketing initiatives and promotional activities in collaboration with the marketing team to attract and retain customers.
• Monitor the showroom s financial performance, including sales, expenses, and profitability; prepare budgets and financial reports as required.
• Track and monitor KPIs related to new car sales performance and Customer Satisfaction Index (CSI), including team activities such as test drives conducted.
• Maintain a clean, safe, and well-maintained showroom environment for customers and employees.
• Prepare and submit regular reports to senior management on showroom performance, customer feedback, and staff-related matters.