Store Manager Al Futtaim Private Company (LLC)

Profit Financial

• Drive, monitor, and review sales performance to deliver the store level sales budget.

• Conduct monthly meetings focusing on category sales performance with selling personnel.

• Implement strategies to achieve sales targets for exclusive products and submit feedback on promo effectiveness.

• Manage and control store approved OPEX budgets, including utilities, wrap supply, and staff costs.

• Recommend and initiate plans to optimize controllable expenses.

• Achieve shrinkage budget below tolerance level through daily monitoring of compliance.

Commercial

• Review and ensure timely replenishment and display implementations.

• Manage availability and timely replenishment of stocks.

• Ensure consistent inventory adjustments for accuracy.

• Comply with the Brand of Service Standards in customer interactions.

• Enhance customer shopping experience to exceed expectations.

• Handle and report product queries and complaints professionally.

• Drive loyalty programs and initiatives to achieve transaction targets.

• Deploy selling techniques to improve conversion/transaction rates.

• Ensure proper execution of promotions and store activities.

Process

• Communicate and implement policies, brand standards, grooming, and internal controls as per SOP.

• Demonstrate analytical skills and system/reporting understanding.

• Monitor store controllable expenses and manage loss, asset protection, and inventory.

• Liaise with mall management and handle store documentation (daily reports, banking, etc.).

• Perform cashiering duties.

People

• Plan and monitor Personal Development Plans and role development interventions.

• Identify, implement, and monitor team learning interventions.

• Review and discuss performance appraisals and plans with direct reports.

• Execute action plans for employee engagements.