Sla Management Jobs in Riyadh

• 6 - 8 Years
• Riyadh - Saudi Arabia

Oversee daily support operations for asset applications, manage vendor relationships, and lead teams while ensuring SLA compliance and effective service delivery.

• 6 - 10 Years
• Riyadh - Saudi Arabia

Oversee daily support operations for asset applications, manage vendor relationships, and lead teams while ensuring service delivery and compliance.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Maintain and optimize ITSM workflows, generate performance reports, troubleshoot issues, and ensure SLA compliance with ManageEngine Service Desk Plus expertise.

• 15 - 17 Years
• Riyadh - Saudi Arabia

Oversee IT service delivery and operations, manage multi-cloud environments, ensure compliance, and lead teams with strong ITIL and cloud expertise.

• 5 - 6 Years
• Riyadh - Saudi Arabia

Oversee service delivery, manage client relationships, improve performance metrics, and lead customer service teams with strong analytical and leadership skills.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Conduct market research on SLA standards, analyze industry tactics, and develop frameworks for data collection and reporting in a multicultural environment.

• 3 - 5 Years
• Riyadh - Saudi Arabia

Conduct market research on service level agreement standards, analyze industry tactics, and develop quality control systems for food delivery operations.