Sla Management Jobs

• 5 - 10 Years
• Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Monitor service requests, coordinate with vendors, ensure SLA compliance, and maintain records while supporting process improvements in service operations.

• 4 - 6 Years
• Saudi Arabia - Saudi Arabia

Manage service assurance and performance for a nationwide mobile network, focusing on KPIs, SLAs, and customer experience improvement.

• 5 - 10 Years
• Riyadh - Saudi Arabia

Responsible for maintaining and optimizing core enterprise applications, ensuring compliance, and providing technical support with strong analytical and troubleshooting skills.

• 20 - 22 Years
• Saudi Arabia - Saudi Arabia

Oversee managed services contracts, implement change management, ensure service excellence, and lead operations governance for a secure network project.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for managing ATM and Card systems, ensuring SLA and KPI compliance, with expertise in project management, risk management, and stakeholder communication.

• 3 - 5 Years
• Tunisia - Tunisia

The Logistics Coordinator manages third-party logistics, transportation, and customs, requiring strong relationship management and process improvement skills.

• 3 - 5 Years
• Qatar - Qatar

Provide customer support by managing service requests, ensuring issue resolution, and maintaining documentation while adhering to compliance standards and possessing strong comm...

• 1 - 3 Years
• Jeddah - Saudi Arabia

Lead Talent Acquisition operations in Saudi Arabia, focusing on recruitment strategies, team leadership, and stakeholder engagement while ensuring operational excellence.

• 2 - 5 Years
• Dubai - United Arab Emirates

Manage end-to-end demand and operations planning, optimize inventory, ensure SLA adherence, and collaborate with teams for data-driven decisions.

• 6 - 12 Years
• Dubai - United Arab Emirates (UAE)

Seeking Arabic nationals with IT Service Desk experience, proficiency in ITSM tools, and knowledge of ITIL framework for leadership roles.

• 3 - 5 Years
• Qatar - Qatar

The role involves managing service requests, coordinating with teams, and requires strong communication skills in Arabic and English, along with CAFM system familiarity.

• 3 - 8 Years
• Alexandria - Egypt

Manage facilities and asset operations, ensuring compliance, optimizing budgets, and enhancing vendor performance while demonstrating strong procurement and communication skills.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Oversee service delivery, manage client relationships, improve performance metrics, and implement customer service strategies with strong leadership and analytical skills.

• 5 - 10 Years
• Egypt - Egypt

Oversee project delivery, manage financial processes, ensure compliance, drive continuous improvement, and maintain client relationships with strong leadership skills.

• 5 - 7 Years
• Egypt - Egypt

Oversee Managed Services delivery, ensure quality compliance, drive continuous improvement, and possess strong financial acumen and leadership skills.

• 1 - 6 Years
• Cairo - Egypt

Oversee Managed Services delivery, ensure compliance with standards, drive continuous improvement, and possess strong financial acumen and leadership skills.

• 1 - 3 Years
• Egypt - Egypt

Build client relationships, manage teams, solve complex problems, and uphold professional standards while delivering strategic project outcomes in technology advisory.

• 5 - 7 Years
• Egypt - Egypt

Manage teams to resolve complex business issues, coach others, analyze proposals, and develop solutions using data and stakeholder insights.

• 10 - 15 Years
• India - India

Lead projects, drive customer satisfaction, manage client relationships, conduct root cause analysis, and oversee technical teams with ITIL proficiency.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee ServiceNow delivery, manage client relationships, lead projects, ensure quality, and develop team skills with strong leadership and communication abilities.

• 8 - 13 Years
• Amman - Jordan

Lead complex project management, ensure Agile practices, manage financials, build client relationships, and maintain effective communication for successful project delivery.

• 3 - 8 Years
• Casablanca - Morocco

Manage sprints, support team autonomy, process requests, and report on performance while utilizing Agile methodologies and tools like JIRA and SQL.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Design optimization strategies for rider efficiency, manage metrics, and analyze data while collaborating cross-functionally in a multicultural environment.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Conduct market research on SLA standards, deliver city-level reports, analyze industry tactics, and develop quality control systems for operational strategies.

• 5 - 9 Years
• Al Kuwait - Kuwait

Manage project portfolio and service delivery, ensuring alignment with objectives, while leading IT projects and enhancing service quality through governance and metrics analysis.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 7 - 14 Years
• United Arab Emirates (UAE) - United Arab Emirates (UAE)

Lead daily service operations, enhance team skills through training, and ensure exceptional customer service with a focus on operational efficiency and process improvement.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.