Sla Management Jobs

• 4 - 9 Years
• Dubai - United Arab Emirates (UAE)

Responsible for executing customer home deliveries, coordinating teams, optimizing routes, ensuring SLA adherence, and enhancing customer satisfaction in retail operations.

• 6 - 8 Years
• Dubai - United Arab Emirates (UAE)

Manage First Mile and Middle Mile operations, focusing on cost efficiency, SLA adherence, and stakeholder management in eCommerce logistics.

• 10 - 15 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Manage and execute IT projects, ensuring risk control, documentation, and collaboration with stakeholders, requiring strong leadership and technical skills.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Manage client service requests, educate clients on banking regulations, support trade finance operations, and enhance customer experience through effective communication.

• 6 - 10 Years
• Oman - Oman

Lead operations of telecom platforms, manage SIM/eSIM lifecycle, ensure service integration, and monitor performance using tools like Grafana or Zabbix.

• 8 - 10 Years
• United Arab Emirates - United Arab Emirates

Manage Network Operations, ensuring service delivery, escalation management, and team leadership while possessing strong communication and ITIL certifications.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Manage IT service delivery, ensuring SLA compliance and incident governance, with strong ITIL knowledge and experience in multi-vendor environments.

• 20 - 22 Years
• Saudi Arabia - Saudi Arabia

Oversee managed services contracts, implement change management, ensure service excellence, and lead operations governance for a secure network project.

• 3 - 8 Years
• Egypt - Egypt

Oversee service delivery, manage client relationships, ensure compliance with SLAs and KPIs, and drive continuous improvement initiatives with strong analytical skills.

• 1 - 3 Years
• Morocco - Morocco

Manage client relationships, support engineering teams, improve customer satisfaction, and demonstrate strong communication and conflict resolution skills.

• 3 - 8 Years
• Tunisia - Tunisia

Manage customer relationships and IP portfolios, ensuring order processing and compliance with Service Level Agreements while demonstrating strong communication and organization...

• 7 - 10 Years
• Cairo - Egypt

Manage service delivery processes, enhance client satisfaction, and optimize service quality while leading a team and ensuring financial accountability.

• 5 - 7 Years
• Riyadh - Saudi Arabia

Oversee service delivery, manage client relationships, improve performance metrics, and implement customer service processes with strong leadership and analytical skills.

• 1 - 3 Years
• Egypt - Egypt

Build client relationships, manage teams, solve complex problems, and uphold professional standards while delivering strategic project outcomes in technology advisory.

• 5 - 7 Years
• Egypt - Egypt

Manage teams to resolve complex business issues, coach others, analyze proposals, and develop solutions using data and stakeholder insights.

• 10 - 15 Years
• India - India

Lead projects, drive customer satisfaction, manage client relationships, conduct root cause analysis, and oversee technical teams with ITIL proficiency.

• 8 - 13 Years
• Amman - Jordan

Lead complex project management, ensure Agile practices, manage financials, build client relationships, and maintain effective communication for successful project delivery.

• 3 - 8 Years
• Casablanca - Morocco

Manage sprints, support team autonomy, process requests, and report on performance while utilizing Agile methodologies and tools like JIRA and SQL.

• 5 - 11 Years
• Kuwait - Kuwait

Manage IT projects and service delivery, ensuring timely execution, risk mitigation, and continuous improvement while leading a team and maintaining communication.

• 1 - 3 Years
• Riyadh - Saudi Arabia

Design optimization strategies for fulfillment, manage metrics, and collaborate cross-functionally while analyzing data to enhance performance in multicultural environments.

• 8 - 10 Years
• Tunisia - Tunisia

Manage technical operations, ensure smooth service delivery, collaborate on actionable items, and provide consultation on technical requirements with strong CVM expertise.

• 8 - 10 Years
• Cairo - Egypt

Manage project delivery, client relationships, and financial oversight while leading data management initiatives and ensuring operational excellence.

• 8 - 10 Years
• Dubai - United Arab Emirates

Manage project delivery, client relationships, and financial oversight while leading data management initiatives; requires strong technical skills and Arabic fluency.

• 7 - 12 Years
• Cairo - Egypt

Manage service delivery processes, ensure client satisfaction, optimize service quality, and lead a team while possessing strong leadership and communication skills.

• 8 - 10 Years
• Dubai - United Arab Emirates

Oversee SAP operations and service delivery, manage incidents, ensure client satisfaction, and improve service processes for business functions.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Ensure exceptional client experience through effective communication, problem-solving, and relationship management while maintaining service standards and client satisfaction.

• 12 - 14 Years
• Dubai - United Arab Emirates

Oversee Data, Analytics, and AI project delivery, ensuring client satisfaction, resource optimization, and risk management while leading project teams effectively.