Solution Consultant, Digital Media, Middle East

Adobe

The role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud and Document Cloud opportunities. You will also support Marketing teams, customer success and product management teams. Responsibilities include pre-sales analysis, RFI/RFP management, competitor analysis, public speaking engagements, customer workshops, effective demonstrations of the Adobe s solutions and ownership of both the business and technical customer challenges during the sales cycle.

The role requires a good communicator and speaker preferably multi lingual who has the ability to articulate our technologies and how these impact the creative and document workflow processes. You will also work with Adobe s customer success and product marketing teams to provide industry and market feedback to help to shape our solution s directions.

The role is responsible for providing thought leadership, handling customer expectations and driving the technical sales process in our largest customer opportunities, Supporting account executives and sales specialist teams through the sales process. Post sale, you will support our internal teams to through the pre sales/post sales lifecycle

We are looking for someone that has previous customer facing sales or support experience. Key to the role is experience with Adobe s Creative Cloud and Document Cloud solutions. A good technical background with experience of API deployment, SAS solutions.

The main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with new and existing Accounts. . This involves offering sales teams direction on business and technical requirements and helping support qualification where Adobe s Creative and Document cloud solutions can bring significant business benefit to a customer.

This person needs to be self-motivated, able work independently against set goal and must have excellent customer facing skills with the ability to communicate convincingly at C level meetings.

Skills we d like to see (although not critical for success);

• Understanding of creative application s, creative workflows and solutions
• Understanding of Document workflow and automation solutions
• Familiar with concepts involving API, Web-services, SOA, Application servers, HTML, CSS, JavaScript.
• Understand the use of creative technologies across one or more verticals (e.g. financial services, retail, travel, etc.) or functional areas (e.g. Web Design, Content Management, etc.)
• Exceptional presentation skills and client-facing experience
• Proficient technical writing skills
• Solution selling skills
• Present Adobe s Creative Cloud solutions with passion and energy
• Present Adobe s Document Cloud solutions with passion and energy
• Good demonstration skill s both via web conference and onsite at client offices
• Ability to translate client requirements into Adobe s Solutions
• Answer business, technical and logistical questions during the sales process through documentation, presentations, and demonstrations
• Assist account executives in creating client presentations and defining solution strategy
• Participate in road shows, conferences, and other sales opportunities

What you need to succeed

• Experience with Adobe Creative Cloud
• Experience with Adobe Document Cloud
• Experience and a track record of success in a technical pre-sales or consulting environment
• Microsoft Office Skills
• Familiar with concepts involving API s, Web-services, SOA, Application servers, HTML, CSS, JavaScript
• Must be self-managed, responsive, and dedicated to customer support
• Strong verbal and writing skills
• Exceptional organizational, presentation, and communication skills