Specialist ICT Technical Solutions (Trainee)

DU

Providing Technical Solutions with Competitive Commercials: Design and deliver tailored Cloud and Security solutions leveraging du Cloud platform, Azure, AWS, and OCI and certain IoT solutions & use cases ensuring solutions meet customer requirements while remaining commercially competitive.

Engaging Customers Proactively and Responding to RFPs: Initiate proactive engagement with customers to understand their needs, present technical solutions, and effectively respond to RFPs, ensuring all customer requirements are met.

Farming Opportunities in Existing Large Enterprise Accounts: Identify and develop growth opportunities within existing large enterprise accounts, expanding relationships, and driving new business opportunities in line with customer goals.

Creative and Cost-Effective Solution Design: Leverage innovative thinking to design cost-effective solutions that deliver high value to customers while maintaining the financial health of the business.

Communicating Value Proposition: Ensure customers fully understand and appreciate our unique value proposition, differentiating du s Cloud and Security offerings from competitors through effective communication and solution presentation.

Account P&L Ownership: Manage the Profit and Loss (P&L) for assigned accounts, ensuring profitability and alignment with business goals, while maintaining a focus on delivering quality service and value to the customer.

Maintaining Strong Partner Relationships: Build and maintain productive relationships with key technology partners, involving the right partners at the right time to ensure optimal solution delivery and enhance customer satisfaction.

Updating Technical Knowledge and Skills: Continuously update and expand technical knowledge and skills to stay current with industry advancements, ensuring expertise in emerging technologies and market trends.

Certifications and Professional Development: Complete and maintain relevant certifications for Azure, AWS, and OCI, staying aligned with industry best practices and demonstrating a high level of technical competency to clients.

Achieving Revenue and Bottom-Line Targets: Take full responsibility for meeting and exceeding assigned revenue and bottom-line targets, ensuring consistent business growth and profitability within the allocated accounts.

Skills:

• Strong Technical Acumen: Understanding of Cloud platforms (Azure, AWS, OCI) and IT Security, combined with the ability to design competitive, cost-effective solutions while maintaining profitability.
• Strong Presentation & Communication Skills: Ability to effectively present and communicate complex technical solutions to various stakeholders, from technical teams to senior management.
• Problem-Solving Skills: Ability to address challenges creatively and provide innovative, practical solutions that meet customer needs.
• Client & Stakeholder Management: Excellent relationship-building and management skills, engaging with clients proactively and coordinating with internal and external stakeholders to ensure alignment.