Specialist, Rider Wellbeing

talabat

Employer Active

Posted 15 hrs ago

Experience

2 - 4 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Set and update the Rider Wellbeing Framework across safety, physical health, mental health, and earnings support.

Convert standards into SOPs, checklists, toolkits, and playbooks, then audit for adoption and close gaps.

Lead in the analysis of data related to rider safety, implementing country-wide action plans based on industry research, rider feedback, and accident/incident investigations.

Own the Wellbeing Dashboard, weekly insight packs, and the lessons-learned library that updates SOPs.

Align 3PLs on compliance evidence and incentives, and escalate structural risks early.

Keeping up to date with local safety regulations & practices.

Desired Candidate Profile

What Did We Order?

  • 2 years in HSE/Wellbeing within logistics, mobility, or field operations, with a clear delivery track record.
  • Strong root-cause, programme design, and change-management skills; confident coaching on the floor.
  • Data fluency in Sheets/Excel and BI tools; familiarity with incident systems or telematics is a plus.
  • Certifications valued: NEBOSH/IOSH, First Aid, MHFA, defensive-riding/driver training.
  • Excellent English; Arabic/Urdu/Hindi a plus
  • Field-first mindset, prevention-obsessed, calm under pressure, and relentless on follow-through.
  • Ability to engage, collaborate and negotiate with both internal and external stakeholders
  • Self-motivated and curious, with a passion for researching industry practices and going beyond the call of duty to impact rider wellbeing and happiness positively.

Company Industry

Department / Functional Area

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