Specialist, Rider Wellbeing
talabat
Employer Active
Posted 15 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Set and update the Rider Wellbeing Framework across safety, physical health, mental health, and earnings support.
Convert standards into SOPs, checklists, toolkits, and playbooks, then audit for adoption and close gaps.
Lead in the analysis of data related to rider safety, implementing country-wide action plans based on industry research, rider feedback, and accident/incident investigations.
Own the Wellbeing Dashboard, weekly insight packs, and the lessons-learned library that updates SOPs.
Align 3PLs on compliance evidence and incentives, and escalate structural risks early.
Keeping up to date with local safety regulations & practices.
Desired Candidate Profile
What Did We Order?
- 2 years in HSE/Wellbeing within logistics, mobility, or field operations, with a clear delivery track record.
- Strong root-cause, programme design, and change-management skills; confident coaching on the floor.
- Data fluency in Sheets/Excel and BI tools; familiarity with incident systems or telematics is a plus.
- Certifications valued: NEBOSH/IOSH, First Aid, MHFA, defensive-riding/driver training.
- Excellent English; Arabic/Urdu/Hindi a plus
- Field-first mindset, prevention-obsessed, calm under pressure, and relentless on follow-through.
- Ability to engage, collaborate and negotiate with both internal and external stakeholders
- Self-motivated and curious, with a passion for researching industry practices and going beyond the call of duty to impact rider wellbeing and happiness positively.
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