Sr Manager Consulting Services

Omnicell

Job Description

Business Partner Professional Services Sr Manager [APAC & ME]

Key Responsibilities:

• Develop and execute revenue growth strategies in collaboration with business partners.
• Monitor and analyze revenue performance, identifying opportunities for improvement.
• Manage a team and collaborate with internal teams to deliver exceptional professional services (pre/post-sales) to our business partners; aligned with our distribution and service agreements.
• Ensure that Business Partners are certified on technical service delivery and end-user training to maximize end-customer experience.
• Conduct regular reviews and assessments of business partner performance and satisfaction.
• Collaborating with the Business Excellence to identify and implement process improvements to enhance professional services efficiency and effectiveness.
• Prepare and present reports on revenue and professional services performance to senior management.
• Stay updated on industry trends and best practices to drive continuous improvement.
  
  
  

Qualifications:

• Bachelor s degree in engineering, business administration, or a related field.
• Proven experience in revenue management, service delivery, or a similar role.
• Strong analytical and problem-solving skills.
• Customer centricity mindset
• Proven experience in manager role
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using revenue management and CRM software.
• Strong organizational and time management skills.
  
  
  

Preferred Skills:

• Experience in the industry relevant to the company's business.
• Advanced knowledge of data analysis and reporting tools.
• Certification in revenue management or related fields.