Sr. Team Lead Rider

talabat

Employer Active

Posted 7 hrs ago

Experience

2 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Bachelor of Arts, Master of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What s On Your Plate?

  • Lead and manage the daily operations of rider onboarding and compliance functions across multiple cities.

  • Develop, implement, and monitor processes to ensure seamless onboarding and timely compliance with all mandated documents.

  • Establish KPIs and regularly monitor progress to maintain onboarding velocity without compromising compliance accuracy.

  • Anticipate potential backlogs or risks and proactively implement solutions to mitigate audit exposure or operational delays.

  • Provide regular reporting, analysis, and recommendations to senior leadership to enhance onboarding and compliance outcomes.

  • Supervise and coach the Onboarding Lead and Compliance Admin to achieve high-quality performance standards.

  • Partner with internal stakeholders (Legal, Operations, HR, City Logistics teams) and external 3PLs to resolve bottlenecks and ensure smooth collaboration.

Desired Candidate Profile

Education & Experience

  • Bachelor s Degree required; Master s preferred.

  • 2 3 years of experience in large-scale operations, ideally in last-mile delivery, e-commerce, or mobility tech.

  • Demonstrated experience managing senior operations staff and cross-functional projects.

Core Competencies

  • Operational Leadership & Strategic Foresight: Ability to drive day-to-day execution while shaping long-term direction.

  • Analytical Mindset: Skilled in leveraging data and dashboards not only to measure performance but also to translate insights into action.

  • Stakeholder Management: Proven ability to influence, align, and build trust across teams and with external partners.

  • People & Process Development: Passion for coaching teams, building scalable frameworks, and raising the bar for compliance and operational excellence in a high-growth, fast-paced environment.

Company Industry

Department / Functional Area

Keywords

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talabat

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