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1 Vacancy
Job Description
Roles & Responsibilities
Be at the heart of the action manage the backbone of event operations (staff) during build, events & live days
Blend coordination, people management & logistics your operational skills will shine
Cross team collaboration work with agencies, internal teams & onsite leads to deliver excellence
Make a visible impact your work directly affects guest experience & smooth event delivery
Role Purpose
You ll lead all event support staff ushers, promoters & volunteers sourced via third party agencies. You ll be the bridge between agencies, internal teams & onsite management, ensuring seamless onboarding, training, scheduling & performance during events
Key Responsibilities
- Manage Event Workforce Deploy ushers, promoters & volunteers across zones to maintain smooth operations
- Agency Coordination Be the main point of contact for staffing agencies (requests, confirmations, updates)
- Onboarding & Briefing Run orientation sessions, hand out uniforms, badges & event guidelines
- Scheduling & Attendance Create rosters, track attendance, manage shifts & cover gaps
- Performance Monitoring Supervise staff on ground, resolve issues, uphold service standards
- Documentation & Compliance Maintain records: staff lists, IDs, timesheets for billing & internal use
- Post Event Reporting Compile feedback, staffing metrics & insights for improvement
Required Skills & Experience
- Experience managing event support staff (ushers, promoters, volunteers)
- Strong coordination & communication with agencies & internal teams
- Exceptional organization, detail focus & logistics strength
- Problem solving under pressure, quick decision making
- Familiarity with compliance, documentation & reporting
Bonus: Experience in UAE/GCC events & Arabic speaking
Desired Candidate Profile
Company Industry
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