Job Description

Roles & Responsibilities

Position Summary:

The role involves supporting the Spare Parts Senior Manager in daily operations, including preparing quotations, analyzing data, and providing customer service. It includes managing and segregating local and overseas purchase requests, coordinating with suppliers, ensuring timely procurement, and maintaining compliance with procurement procedures. The position also supervises the spare parts team, offers leadership in the manager s absence, and handles inquiries from internal departments related to part availability, warranties, and returns, ensuring smooth coordination between procurement, suppliers, and internal stakeholders.

Operations Support: Assist the Spare Parts Senior Manager with daily tasks including quotation arrangements, data analysis, and customer service.
Purchase Requests Management: Segregate Local and Overseas PRs from Plant Maintenance; handle local price inquiries and distribute to local purchasers, while submitting overseas PRs to the Senior Manager.
Order Processing: Provide technical assistance, coordinate procurement activities, manage supplier communications and relationships, and ensure timely deliveries in line with procurement procedures.
Team Supervision: Guide and supervise spare parts staff; act as team lead in the Senior Manager s absence.
Customer & Supplier Relations: Support internal departments (service, sales, body shop) by resolving inquiries related to part availability, warranties, and returns.

Job Duties & Tasks Include but Are Not Limited to:

Purchase Order Management:

*Prepare and issue purchase orders (POs) based on approved requisitions.

*Track POs to ensure timely delivery of goods/services.

*Coordinating overseas service providers documents for visa process and services.

*Maintain accurate records of all procurement transactions.

Vendor Coordination:

*Communicate with suppliers to obtain quotes, confirm orders, and resolve discrepancies or delays.

*Assist in evaluating supplier performance (delivery times, quality, cost).

Inventory & Material Coordination:

*Coordinate with logistics and warehouse teams to track deliveries and resolve shipment issues.

*Claim reporting to the supplier, follow up and correspondence with supplier till claim is closed.

Documentation & Reporting:

*Maintain updated records of purchases, pricing, and delivery details.

*Generate regular reports on procurement activities, savings, and supplier performance.

Compliance & Process Support:

*Ensure adherence to company procurement policies and procedures.

*Assist in audits and provide required documentation.

*Comply with KDD s health, safety, and sustainability standards, as well as the professional regulations established by the State of Kuwait.

Required Qualification:

Education: Bachelor s degree in supply chain management, Business Administration, Engineering, or related field.
Work Experience: 5 8 years of experience in supply chain management, procurement, or spare parts operations.
Language: English, written and spoken (Arabic is an advantage).
Professional certifications such as CIPS (Chartered Institute of Procurement & Supply.), CSCP, (Certified Supply Chain Professional.) or equivalent (preferred).

Required Professional Skills:

*Strong knowledge of procurement processes and technical purchasing.

*Proven expertise in managing purchase requests, vendor relations, and purchase order processing.

*Strong knowledge of inventory control and spare parts lifecycle management.

*Familiarity with technical specifications of mechanical and electrical spare parts.

*Proficient in ERP systems such as Oracle, or Maximo.

*Experience in supervising and leading procurement or spare parts teams.

*Ability to coordinate cross-functionally with maintenance, sales, and logistics teams.

*Excellent analytical, negotiation, communication, and problem-solving skills.

Supply Chain Assistant Manager
KUWAITI DANISH DAIRY COMPANY (KCSC)

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