Talent Management Senior Associate

PricewaterhouseCoopers

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Business Operations

Management Level

Senior Associate

Job Description & Summary

As a Senior Associate in Talent Management, you will operationalise PwC s skills first talent agenda, turning strategy into scalable, day to day practices. You will maintain our skills data, coordinate assessments and learning campaigns, and partner with HC colleagues to embed PwC Professional behaviours across the firm. Your work ensures talent programmes run flawlessly, insights are data driven and employees experience a culture of continuous learning and agility.

Key Responsibilities

Skills Data Maintenance & Analytics

• Update and quality check the firm wide skills taxonomy, ensuring new capabilities are captured in HC systems.
• Build and refresh dashboards that track skills supply vs. demand, learning uptake and assessment results.
• Provide timely data extracts and insights to HC Business Partners and business leaders.

Programme Coordination & Support

• Support the rollout of skills based career pathways and internal gig marketplace programmes.
• Coordinate project plans, stakeholder communications and logistics for performance management cycles.
• Prepare training materials and job aids for managers and employees.

Assessment Administration

• Schedule, administer and monitor online assessments, ensuring a smooth candidate experience.
• Consolidate assessment data and generate reports for calibration sessions and promotion committees.
• Liaise with external vendors and internal tech teams to troubleshoot assessment issues.

Learning Culture Activation

• Curate and upload micro learning content (videos, quizzes, articles) into learning platforms.
• Drive participation in firm wide campaigns through email, social posts and on site events.
• Facilitate Wins & Learns huddles and peer sharing sessions within assigned business units.

Stakeholder & Change support

• Respond to employee and manager queries on skills data, assessments and learning resources.
• Capture feedback, track FAQs and escalate systemic issues for process improvement.
• Assist in preparing presentations and dashboards for leadership updates.

Continuous Improvement

• Collect usage and satisfaction metrics, identify pain points and recommend enhancements.
• Document lessons learned and contribute to playbooks and standard operating procedures.

Required Skills, Knowledge & Experience

• 5+ years in Talent, Performance Management or HC Business Partnering roles within complex, matrixed organisations (professional services preferred).
• Proven track record designing and implementing skills frameworks & culture initiatives at scale.
• Strong grasp of HC analytics, dashboarding and data visualisation (e.g., Power BI, Tableau).
• Fluency with HRIS / performance platforms; Experience with SkyHive is a plus.
• Bachelor s degree in HR, Business, Organisational Psychology or related field; professional HR certification (CIPD, SHRM) desirable.

Personal Attributes

• Systems thinker; able to connect strategy, data and human centred design.
• Continuous learner who experiments with emerging talent technologies and methodologies.
• Resilient, solutions oriented and adept at navigating change.
• Culturally agile, with a collaborative mindset aligned to PwC s values of Care, Act with Integrity, Work Together, Reimagine the Possible and Make a Difference.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: