Team Leader, Restaurant Reservations KERZNER INTERNATIONAL LIMITED

Employer Active

Posted 4 hrs ago

Experience

1 - 7 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About The Role

  • Controls restaurant reservations for One&Only One Za abeel
  • Ensures smooth day-to-day operation of the Restaurant Reservation.
  • To identify and anticipate guest's needs and requirements.
  • Provide comprehensive and quality customer care by applying technical knowledge and procedures about restaurants and restaurant reservation when servicing internal and external guest queries
  • Assist agents in answering overflowing calls with confidence, in a polite and friendly manner which is in accordance with Forbes standards.
  • Monitoring the agents on the floor to ensure all standards are being adhered to.
  • To ensure accurate input of restaurant reservation details in Sevenrooms.

Company Industry

Department / Functional Area

Keywords

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KERZNER INTERNATIONAL LIMITED

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere that s chic but wonderfully unstuffy , and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn.

Behold the dawn of a new, all-encompassing resort experience in Dubai One&Only One Za abeel. A vibrant hub for business, a magnetic stage for entertainment, and a haven for inner-city wellness, this new Dubai resort will be more than a trailblazing icon of the skyline, and it will be an utterly unrivalled urban oasis. With abundant knowledge and generosity, we anticipate our guest s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it s our passion.

Read More

https://jobs.kerzner.com/job/Dubai-Team-Leader%2C-Restaurant-Reservations/732593722/