Technical Support Engineer
Midis Group
Posted on 6 Mar
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Duties and Responsibilities
- Support the sales team with specifications on the company services, technical details, troubleshooting issues and comparisons pertaining to competitive models
- Support the direct manager in preparing tender specifications and request for proposals (RFPs) related to services that best suit client s requirements and needs
- Analyze technical issues based on defined support processes and procedures and report actions accordingly
- Attend to technical issues raised by partners and end users in a timely and efficient manner
- Maintain strong relationships with partners and customers
- Ensure constant and effective communication with assigned vendors securing full support on technical issues
- Assist in the presentation of effective POC/demo to partners/end users
- Respond to after-hours support queries during assigned rotations and escalate issues if needed
Desired Candidate Profile
Position Requirements
The position is based at the client site.
This is a 1-year contractual role, with the possibility of extension up to 3 years.
Education
Bachelor s degree in Computer Science or any other related field
Experience
1-2 years of relevant experience
Must have hands-on experience in network security, including firewalls, Cisco, etc., to handle day-to-day operational tasks.
Company Industry
- IT - Hardware & Networking
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Technical Support Engineer
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Similar Jobs
IT Functional Support
Al Hadeer Marble and Stone Cutting Factory L.L.C
- 1 - 2 Years
- Sharjah - United Arab Emirates (UAE)
IT Support Specialist
ZEPHYR-TECH
- 2 - 5 Years
- Dubai - United Arab Emirates (UAE)
IT Support Engineer (Immediate Joiner)
Abdulwahed Bin Shabib Investment Group LLC
- 1 - 6 Years
- Dubai - United Arab Emirates (UAE)
Senior Software Engineer - Infrastructure Core Platform
ASIAN GLOBAL INFOTECH IT CONSULTANCY CO. L.L.C
- 5 - 10 Years
- Dubai - United Arab Emirates (UAE)
IT Support Engineer
Nidas IT Technology
- 1 - 2 Years
- Abu Dhabi - United Arab Emirates (UAE)