Technical Support Specialist / Engineer (Arabic Nationality) B2C Solutions WLL

Employer Active

Posted 24 min ago

Experience

3 - 7 Years

Job Location

Doha - Qatar

Education

Bachelors in Computer Application

Nationality

Any Arab National

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


  1. Hardware & Software Support – Install, configure, troubleshoot, and maintain PCs, Macs, printers, mobile devices, IP phones, and software for end users.

  2. Account & Access Management – Set up and maintain user accounts, distribution groups, passwords, and end-user profiles.

  3. Incident & Documentation Management – Log, update, and close service calls using Service Manager tool; write manuals and reports.

  4. Optimization & Continuity – Ensure hardware/software availability, optimize IT devices via configuration management, and participate in inspections/evaluations.

  5. Advanced Support & Supervision – Act as acting supervisor, assist with complex/VIP issues, coach new employees, manage IT projects, and improve IT policies/processes.

  6. Vendor & Event Support – Contact third-party vendors for maintenance/materials, research new technology, and provide support for local and international events.

Technical Skills Required:

  • Deep experience with SCCM, Experience with Shavlik patching tool , VB Scripting and PowerShell

Desired Candidate Profile

  • Minimum 3 years’ professional experience in IT support, hardware/software troubleshooting

  • Minimum Bachelor’s in IT, Computer Science, or related field

  • ITIL Foundation

  • MCSE / MCITP

  • Cisco certification (preferred)

Nationality : Arabic candidates mandatory.

Language : Arabic , English

Employment Type

    Full Time

Company Industry

  • IT - Hardware & Networking

Department / Functional Area

  • Advertising
  • Media Planning
  • PR

Keywords

  • Help Desk
  • IT Support Specialist
  • Technical Support Analyst
  • IT Support
  • Technical Troubleshooting

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B2C Solutions WLL

At B2C Solutions, we are strong believer in Human Capital and each of us should have the best. The same reasons we invest in Recruitment Intelligence for you. In the era of Digital disruption, the people we work with matters more than ever. B2C is a top outsourcing / staffing company in Qatar that helps businesses find staffing / outsourcing solutions. Let us help you find the right people to succeed! While searching the best for you, we put ourselves in your shoes, we communicate in details to understand the fitness rather than just asking the standard questions. We understand, every resume is a story and not just a skill mentioned on papers. It’s the attitude, the inspiration, the efforts, the learning, the growth, and the dreams. The search is always for better life, Better Culture, Better team.

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Mezzanine Floor, Nissan Building, West Bay West Bay Krishna, Andhra Pradesh- 521201, Doha, Qatar