Technology Experience Supervisor Rosewood Hotels and Resorts

Description of Duties:

• Analyzing existing computer systems and making recommendations for upgrades and improvements
• Developing and overseeing the installation of systems, which include software and hardware.
• Performing tests and troubleshooting, as well as quality assurance, implementing safety procedures and data recovery plans.
• Developing user manuals, as well as policies, procedures, and safety protocols.
• Collaborating with other departments and professionals in the development of it systems.
• Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.
• Delegating tasks and developing budgets and work schedules.
• Staying up-to-date with field advancements and ensuring the team receives refresher training as well.