Telecommunication Consultant Jobs

• 5 - 10 Years
• Riyadh - Saudi Arabia

Manage Genesys PureConnect migration, support Cisco CUCM, oversee AV integrations in Microsoft Teams, requiring expertise in Unified Communications and telephony.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Provide support for Carrier Contact Center operations, ensuring SLA adherence, effective communication, and troubleshooting for technical issues in network services.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead daily shift performance, manage workflows, provide support, communicate updates, and ensure operational readiness in the contact centre.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Manage contact center operations, ensuring adherence to service level agreements and key performance indicators while driving customer excellence and team performance.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 6 - 8 Years
• United Arab Emirates - United Arab Emirates

Implement and deploy enterprise voice solutions, design call routing, provide support, and manage resources in multi-site environments with strong VoIP knowledge.