Job Description

Roles & Responsibilities

Turkmen- Speaking Client Relations Manager

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

Develop and maintain excellent relationships with prospective and existing clients
Responsible for activating new client leads and following up with potential clients
Handle client inquiries and ensure that high level of service is provided
Perform personal clientele analysis and take actions as required
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary

Main requirements:

Degree in a business-related field.
At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
Fluent Turkmen speaker with excellent oral and written skills in Russian and English.
Reliable, with integrity of character.
Outstanding communication and interpersonal skills.
Dynamic, innovative and target oriented.
Ability to multitask and prioritize.
Strong computer literacy.
Valid work permit required

Turkmen Speaking - Client Relations Manager XM

Turkmen Speaking - Client Relations Manager
XM