UX Mid-Senior Experience Designer (AI)
Kyndryl
Employer Active
Posted 19 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As part of a multidisciplinary team, you ll lead UX design activities that connect insight, imagination, and execution.
You will:
- Conduct user research to uncover needs, pain points, and opportunities.
- Create personas, journey maps, and information architectures that turn complexity into clarity.
- Design wireframes, prototypes, and interaction patterns that bring ideas to life.
- Work on the next generation of interaction, interface, and methodology to take experience into the next era
- Facilitate co-creation workshops and usability tests with clients and users.
- Collaborate closely with Creative Technologists, developers, and Consult Partners to balance desirability with feasibility.
- Advocate for accessibility and inclusive design, ensuring every experience works for all users.
- Communicate ideas through clear storytelling and visuals that inspire alignment and action.
- Champion human experience throughout the full design lifecycle from discovery to delivery, always attentive to the impact your decisions make on people, society and planet.
Why Kyndryl Vital
Expect variety, visibility, and the chance to co-shape our culture from the ground up.
Here, design thinking meets engineering rigour and your work directly influences how major organizations evolve and grow.
Hybrid work. Diverse clients. Endless room to explore.
Be the voice of the user and the spark of change.
Desired Candidate Profile
You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.
Required Skills And Experience
5 + years in UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects.
Deep understanding of user-centered design, interaction design, and usability testing methods.
Comfortable facilitating co-creation sessions and presenting to clients.
Direct experience with AI, agentic AI/UX and data-driven design is preferred.
A POV on how AI can drive human-centered design and co-creation.
Experience with emerging AI assistants (Figma Make, MiroAI, Adobe Firefly, Lovable, etc)
Fluent in Figma or Sketch, or similar prototyping tools.
Knowledge of WCAG guidelines, the EU Accessibility Act and inclusive design principles.
Experience working with developers / product managers to translate research into delivery.
Excellent communication skills in English and Arabic#AgenticAI
Company Industry
Department / Functional Area
Keywords
- UX Mid-Senior Experience Designer (AI)
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Kyndryl
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. At Kyndryl, we help organizations transform through human-centered design, creativity, and experimentation. Our studios bring together designers, technologists, and strategists who co-create new ways of working and new customer experiences from idea to prototype to implementation.