UX Researcher
The Open Platform
Posted on 10 Mar
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We re looking for a strong>UX Researcher/strong> to join the Tribute team a fast-growing product at the intersection of creator economy, fintech, and social platforms.
In this role, you ll help us deeply understand our creators and their audiences: their motivations, behaviors, pain points, and monetization needs. This is a high-impact role where research directly shapes product strategy, international expansion, and long-term growth.
Responsibilities:
- Conduct end-to-end UX research across the Tribute product, focusing on creator onboarding, activation, retention, and monetization flows.
- Analyze usability, user flows, and feature sets of monetization tools / platforms
- Perform usability studies, heuristic evaluations, and funnel analysis to identify friction points and growth opportunities.
- Research creator and audience behavior to uncover motivations, pain points, and unmet needs across different markets.
- Partner closely with Product, Design, Marketing, and Data teams to translate insights into product improvements and strategic initiatives.
- Support international expansion by conducting market and user research in new regions.
- Synthesize findings into clear, actionable recommendations and present them to both technical and non-technical stakeholders.
- Continuously monitor trends in the creator economy, social commerce, and Telegram ecosystem to identify emerging opportunities.
Desired Candidate Profile
Proven experience as a UX Researcher, preferably in fintech, creator economy, or mobile-first products.
- Strong expertise in qualitative and quantitative research methodologies, including usability testing, interviews, surveys, and competitive analysis.
- Ability to independently scope, design, and execute research projects end-to-end.
- Experience analyzing product funnels, onboarding flows, and retention mechanics.
- Strong analytical thinking with the ability to connect user insights to business impact.
- Excellent communication skills and ability to influence product decisions with evidence.
- Familiarity with Telegram products, social platforms, or monetization tools is a strong plus.
- Fluency in English.
Company Industry
Department / Functional Area
Keywords
- UX Researcher
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The Open Platform
We re strong>Tribute/strong> - the leading monetization platform on Telegram. Our users earn through donations from their followers, subscriptions to private channels, paid digital content and physical products. 60k+ creators are already actively using Tribute, incl. many well-known names and bloggers with large audiences.
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