Working Capital Specialist

EY

Your Key Responsibilities

• Manage a portfolio of client accounts and work proactively to follow up on outstanding receivables
• Collaborate with client-side invoice approvers and accounts payable teams to ensure timely processing of payments
• Track payment arrangements and escalate any delays or non-compliance internally and externally
• Identify and address the root causes of payment delays, including internal process inefficiencies and client-side approval bottlenecks
• Log and follow up on invoice disputes, supporting resolution efforts and providing feedback for long-term process improvements
• Maintain up-to-date documentation of client billing and payment workflows to support alignment and transparency
• Track invoice delivery, generate client statements and payment requests, and assist with allocation and reconciliation of payments in coordination with Finance and client engagement teams
• Support continuous improvement of collection processes and contribute to initiatives aimed at enhancing working capital outcomes across the business
  
  

Skills And Attributes For Success

• Strong communication and interpersonal skills with the ability to influence internal and external stakeholders
• Proactive approach to problem-solving with a focus on outcomes and root cause resolution
• Strong organizational skills and the ability to manage multiple priorities effectively
• Attention to detail and comfort working with financial data and systems
• Proficiency in Microsoft Excel; experience with SAP or similar ERP systems is an advantage
• Familiarity with collections processes, tools, and best practices
• Fluency in English is required; Arabic language skills are a plus
  
  

Ideally, you ll also

• Have experience in a finance or client-facing role within a professional services or multinational environment
• Understand the invoicing and payment practices of government entities in the GCC
• Be confident in engaging cross-functional teams and proposing process improvements
• Have exposure to system rollouts or transformation initiatives involving financial operations
• Bring experience in continuous improvement initiatives and driving efficiency
  
  

What We Look For

We are looking for motivated, detail-oriented professionals who bring energy, accountability, and a client-centric approach to cash collections. You should be comfortable navigating complexity, building relationships, and working collaboratively across teams. If you are eager to grow in a role that combines finance, operations, and client engagement, we encourage you to apply.

UAE Nationals are highly encouraged to apply as part of our broader commitment to empowering local talent and strengthening our national workforce.