Account Manager London Stock Exchange Group

Role Responsibilities

• Is a senior client relationship owner for a set of large, complex, priority accounts responsible for sales and retention

• Deep knowledge of the Turkish financial industry trends and can share LSEG vision and how we can help client s agenda

• Successfully engages and executes solution selling strategy to uncover opportunities and collaborate with product sales

• Leads the account planning and definition of key near and long term growth and retention strategies

• Owns pipeline hygiene, accurate sales and cancel forecasting for their set of accounts, pipeline coverage tracking and path to goal analysis

• Provides insights and recommendations on how to increase deal sizes, negotiates longer term deals and more enterprise-wide contracts; should be able to articulate cross-sell and up-sell opportunities to drive larger deals

• Is responsible for the customer lifecycle framework and ensures strong commercial strategy, renewal execution, minimizing cancellations

• Develops broad reaching executive relationships and aligns LSEG senior executives

• Maintains high customer satisfaction and health scores
  

Qualifications And Experience Required

• Extensive experience of account relationships across multiple sectors / segments

• Extensive experience within an industry and / or product area.

• Relationship building skills

• Sophisticated selling skills (identify, develop and articulate a complex proposition/consultative selling)

• Superior interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency

• Problem solving skills: ability to understand, articulate, structure and solve client needs

• Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization

• Ability to collaborate with other teams

• University/college degree

• Advanced level of English

• Significant work experience in applicable industry and knowledge of customer workflow required

• Account management, sales or marketing experience in a customer facing environment required