Assistant Casino Manager

Client of IPAMS Industrial Personnel and Management Services

REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS

Qualifications:

• Bachelor s degree or above preferred
  
• Minimum of 3 years experience in table games or casino operations
  
• Supervisory experience and familiarity with Card Track System (CTS) are an advantage
  
• Proficient in MS Office and casino operations systems
  
• Strong leadership, communication, and interpersonal skills
  
• Reliable, confident, and professional demeanor
  
• High attention to detail and strong observational skills
  
• Team-oriented and adaptable in a fast-paced environment
  

Task Description:

• Support the Casino Manager in achieving game integrity and service excellence goals
  
• Assist in developing departmental training programs and updating operating procedures
  
• Supervise and guide Gaming Team Members to ensure secure, accurate, and guest-focused table game operations
  
• Monitor team performance and provide feedback and coaching as needed
  
• Conduct daily briefings and communicate operational updates to the team
  
• Participate in hiring, onboarding, and training of Gaming Team Members
  
• Motivate, counsel, and evaluate team members, encouraging engagement and accountability
  
• Assist in managing rosters, breaks, and manpower allocation to meet business demand
  
• Maintain accurate records of attendance, overtime, and leave requests
  
• Promote teamwork, fairness, and career development within the department
  
• Identify procedural deviations and implement corrective training measures
  
• Support refresher training to maintain service quality and compliance standards
  
• Foster a positive work environment where team members feel valued and supported
  
• Monitor grooming and conduct to ensure alignment with company standards
  
• Maintain open and effective communication across all levels of the team
  
• Assist in managing daily operations of the Main Floor Table Games area
  
• Ensure compliance with company policies, procedures, and government regulations
  
• Maintain the integrity of games, equipment, and playing cards
  
• Support table opening decisions and manpower allocation based on guest volume
  
• Ensure Gaming Team Members adhere to operational and regulatory standards
  
• Respond to guest inquiries, disputes, and complaints professionally and promptly
  
• scalate unresolved issues and suspicious activities to the Casino Manager
  
• Coordinate with other departments to enhance guest experience and operational efficiency
  
• Monitor table game equipment and report maintenance needs
  
• Ensure accurate handling of the Card Track System (CTS) in coordination with the Card Room
  
• Assist in maintaining secure inventory of playing cards and dice
  
• Prepare operational reports and updates for the Casino Manager
  
• Support special projects and initiatives as assigned by the Casino Manager
  
• Report daily progress to the Director of Table Games
  
• Monitor industry and market trends and recommend adjustments to work practices, services, and team member wage levels
  
• Interact professionally and positively with department and company team members, management, and contractors
  
• Attend department and inter-department meetings and share relevant information
  
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communication
  
• Adherent to company policies and procedures and comply with the Code of Conduct
  
• Remain well-mannered and well-groomed as per department and company standards
  
• Follow health and safety standards and strive for continuous improvement to avoid hazards
  
• Participate in the company s sustainability and recycling initiatives
  

For Manpower Pooling.

Beware of Illegal Recruiters and human traffickers.


What is your English proficiency level? Take a free diagnostic test . here


How to get E-registration and PEOS? here


How to renew your NBI clearance if expired since 2016? here


How to get your SSS employment history? here


For more inquiries about how we handle your applications, click - here


Your application is valid for 6 months from your initial submission and we will not keep record in compliance with the Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations (IRR) as enforced by the National Privacy Commission. However, it should not stop you for applying for our job openings abroad. For more information about IPAMS Data Privacy Policy, click - here