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Job Description
Roles & Responsibilities
[daytoday]
- Oversee daily operations of the food and beverage department, ensuring compliance with health, safety, and quality standards.
- Manage inventory control, including ordering supplies, conducting stock takes, and minimizing waste.
- Develop and implement training programs for food and beverage staff to enhance service quality and efficiency.
- Coordinate with the kitchen staff to ensure timely preparation and delivery of food and beverages.
- Handle customer complaints and feedback, ensuring guest satisfaction and implementing improvements as necessary.
- Assist in creating and updating menus, considering seasonal availability, customer preferences, and cost-effectiveness.
- Monitor financial transactions and budget adherence, including payroll management and cost analysis.
- Plan and execute special events and catering services, including menu selection, staffing, and logistics coordination.
[requirements]
- Minimum of 2 years of experience in a food and beverage management role
- Bachelor's degree in hospitality or a related field
- Knowledge of food and beverage industry regulations and compliance
- Ability to manage inventory and control costs
- Proficiency in Microsoft Office and Point of Sale (POS) systems
- Excellent communication and interpersonal skills
- Strong leadership and team management abilities
- Ability to multitask and work under pressure
- Customer-focused mindset and commitment to providing exceptional service
- An eye for detail and a passion for quality assurance
Company Industry
Department / Functional Area
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