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Experience
8 - 12 Years
Job Location
Education
Any Graduation
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What You ll Be Doing
- Oversee seamless functioning of the ATM estate within the assigned budget, ensuring high availability and service quality.
- Implement installation plans, relocate underutilized ATMs, and optimize the portfolio in line with management strategy.
- Define requirements and collaborate with project teams to deliver new initiatives and enhancements on time.
- Continuously improve ATM features and usability to deliver best-in-class customer experience.
- Manage overall ATM budget, enforce maker-checker controls, and monitor expenses related to rentals, repairs, and installations.
- Conduct monthly analysis to identify opportunities for network optimization and cost efficiency.
- Ensure adherence to audit requirements and regulatory standards for ATM operations.
- Maintain uptime targets (EDM 97%, ATM 99%) by monitoring performance and escalating issues to IT promptly.
- Drive revenue generation through ATM channels and support business growth plans.
- Align ATM channel features with customer needs and business objectives, ensuring approved projects go live as planned.
- Identify and implement process enhancements to improve efficiency, reduce costs, and elevate service quality.
- Foster teamwork, manage punctuality and leave planning, and motivate the team with confidence and enthusiasm.
Desired Candidate Profile
Education: University Degree or Equivalent
Experience: 8 10 years experience in banking industry with vast exposure to ATM channels & Project Management
A combination of business and operations skill with expertise in finding ATM locations as per business needs
Ability to drive a sales team and achieve targets through ATM channels
Good evaluation skills to estimate time schedules and decision making skills to deliver efficient, error free projects
Project, People and Change management skills with focus on getting results and ability to interact with managers and staff at all levels
Good networking and PR skills
Ensure hand in hand approach with other departments
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Sales
- Business Development
Keywords
- Associate Vice President- ATM Channel Manager
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