AVP - Tech Solution Manager

Mashreq

- Design and Architect Innovative Solutions: Create and architect Microsoft Dynamics 365 and AI-driven solutions to address diverse business needs, ensuring robust, scalable, and future-ready designs.
- AI and Dynamics 365 Best Practices: Develop and enforce best practices for Dynamics 365 implementation and AI-driven applications, including AI/ML model integration, customization, and seamless data integration.
- Solution Documentation: Produce and maintain comprehensive solution architecture documentation that covers both Dynamics 365 and AI components, ensuring clarity and alignment with business requirements.
- Project Leadership: Lead cross-functional teams in delivering Dynamics 365 and AI-driven projects across various divisions, facilitating AI adoption and integration into business workflows.
- Resource and Budget Management: Oversee project timelines, resources, and budgets, ensuring timely, high-quality project delivery, and incorporating AI initiatives cost-effectively.
- Agile Methodologies: Apply agile methodologies to manage project lifecycles, drive continuous improvement, and support the iterative development of AI models and Dynamics 365 customizations.
- Team and Project Optimization: Manage multiple delivery teams/squads, optimizing resources to ensure efficient and timely delivery of AI-enhanced Dynamics 365 projects.
- Scalable Resource Planning: Plan and manage team headcount and budget, scaling resources as required to meet project demands, including specialized skills in AI and data science.
- Agile Team Leadership: Lead, organize, and motivate agile teams to deliver high performance and quality in line with program standards, especially in AI-driven solution delivery.
- Cross-Team Coordination: Coordinate with PULSE squads and application technology teams to support project delivery, ensuring AI components are seamlessly integrated with existing solutions.
- Stakeholder Engagement: Develop and execute comprehensive engagement plans with multiple stakeholders, educating them on the value and application of AI within Dynamics 365.
- Governance and Compliance: Ensure adherence to governance standards and best practices for all processes and proposed AI-enhanced solutions.
- Standardization of Tools and Methods: Develop and implement standardized tools, methods, and processes for AI-enhanced Dynamics 365 projects, driving efficiency and repeatability.
- Solution Maintenance and Enhancement: Continuously maintain and enhance previously delivered AI-driven solutions to meet evolving business needs and technological advancements.
- Knowledge Sharing and Collaboration: Facilitate collaboration and knowledge-sharing between WDS and RBG teams, strengthening AI capabilities and best practices across the organization.
- Executive Communication: Present management with updates on project deliveries, roadmaps, and innovative solutions, highlighting AI advancements and future opportunities.