B2B Account Manager Training Industry Eton Institute

Key Responsibilities

• Develop and maintain strong relationships with existing and potential corporate and government clients, focusing on business growth and client satisfaction.
• Keep the sales pipeline updated in the CRM, providing regular reports on new and existing opportunities, lead status, and revenue forecasts.
• Be proactive in outbound sales activities including client visits, virtual meetings (Zoom), phone calls, and marketing campaigns to expand the client base.
• Identify client training needs and collaborate with internal teams to design customized solutions and proposals.
• Ensure accurate pricing, timely invoicing, and payment collection prior to course commencement.
• Monitor sales performance against targets, taking corrective measures when needed to achieve objectives.

Core Competencies

• Proven ability to initiate contact, build rapport, and engage key decision-makers.
• Strong consultative selling skills with the ability to match client needs to tailored training solutions.
• Skilled in negotiation, relationship management, and client retention.
• Excellent communication, presentation, and interpersonal skills.

Skills & Experience

• Minimum 4 years of experience in sales or account management, ideally within the training or professional development industry.
• Experience working with corporate clients and government organizations in the UAE is an advantage.
• Proficiency in MS Office and familiarity with CRM/ERP systems.
• Understanding of basic P&L, pricing, and costing structures.
• Excellent English and Arabic language proficiency is essential.
• Candidate must be residing in UAE and willing to work in Abu Dhabi Yas Island