Bartender

Accor Group

The Bartender plays a key role in creating a vibrant and engaging atmosphere at the hotel s bar or restaurant outlets. The role involves mixing drinks, managing bar operations, and delivering exceptional guest service while adhering to safety, hygiene, and responsible alcohol service standards.

Key Responsibilities

• Prepare and serve a variety of alcoholic and non-alcoholic beverages according to standard recipes or customer requests.
• Ensure proper presentation of drinks with correct garnishes and glassware.
• Maintain up-to-date knowledge of classic and contemporary cocktails, beverages, and trends.
• Greet guests warmly and interact with them in a friendly, professional manner.
• Take and deliver food and beverage orders accurately and efficiently.
• Handle customer concerns courteously and ensure guest satisfaction.
• Maintain cleanliness and organization of the bar area throughout service hours.
• Restock inventory, including beverages, mixers, garnishes, and glassware, as required.
• Verify customer identification and ensure compliance with local alcohol regulations.
• Monitor guest consumption and practice responsible service of alcohol.
• Manage billing, process cash and card payments accurately, and balance cash drawers at shift end.
• Assist with event bar setups, breakdowns, and promotional activities.
• Support the team during peak service times and maintain a positive work environment.
• Adhere to health, hygiene, and safety standards in all food and beverage handling.