Call Center Operations Jobs in UAE

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Lead call center operations, ensuring compliance with consumer protection regulations while enhancing customer experience through team leadership and process improvements.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates (UAE)

Supervise call center agents, ensure service level agreements, handle complaints, analyze performance, and support training with strong communication and problem-solving skills.

• 3 - 6 Years
• Abu Dhabi - United Arab Emirates

Oversee call center operations, enhance customer satisfaction, manage team performance, and implement process improvements while ensuring compliance and strategic alignment.

• 3 - 6 Years
• Abu Dhabi - United Arab Emirates

Oversee call center operations, enhance customer satisfaction, manage team performance, and implement process improvements while ensuring compliance and strategic alignment.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Oversee call center operations, lead agents, implement policies, analyze performance metrics, and enhance customer satisfaction with strong leadership and communication skills.

• 5 - 10 Years
• Dubai - United Arab Emirates

Oversee call center operations, develop customer service strategies, lead a team, analyze performance metrics, and ensure compliance with standards.

• 6 - 12 Years
• United Arab Emirates - United Arab Emirates

Seeking a bilingual candidate with leadership and communication skills for managing call center operations in a medical center, ensuring excellent patient service.

• 1 - 2 Years
• Dubai - United Arab Emirates

Provide excellent phone service, handle guest requests professionally, and maintain guest profiles; requires experience in luxury hotels and strong communication skills.

• 2 - 6 Years
• United Arab Emirates - United Arab Emirates

Job Description This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities: Reservations: Handle individual and group room reservation requ...

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide warm and informative telephone service, handle guest requests, and maintain guest profiles in a luxury hotel environment.

• 2 - 5 Years
• Ras Al Khaimah - United Arab Emirates

Handle room reservations and inquiries, provide information, upsell services, and manage call center operations with excellent communication skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

Responsible for monitoring complaint handling and customer experience, requiring analytical skills, process knowledge, and reporting expertise in banking.

• 1 - 5 Years
• Dubai - United Arab Emirates

Oversee call center operations, drive team performance, ensure customer satisfaction, and manage bilingual staff while analyzing metrics for improvement.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage contact centre operations, supervise teams, enhance customer service, monitor financial performance, and ensure adherence to policies and procedures.

• 5 - 10 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service operations, ensuring compliance with Global Star Rating standards, while developing teams and optimizing performance metrics in a bilingual environment.

• 5 - 7 Years
• Sharjah - United Arab Emirates

Oversee contact centre operations, supervise teams, ensure service delivery, monitor performance, and enhance customer satisfaction through effective management and analysis.

• 5 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage contact centre operations, supervise teams, enhance customer service, monitor financial performance, and implement policies for continuous improvement.

• 3 - 5 Years
• Sharjah - United Arab Emirates

Oversee call center operations, improve service delivery, manage staff training, and analyze performance metrics to enhance customer satisfaction.

• 2 - 4 Years
• Dubai - United Arab Emirates

Manages call center operations, ensuring excellent customer service, scheduling, and compliance while leading a team and monitoring performance metrics.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Create and maintain reports, analyze data trends, support management, and ensure compliance with standards in fraud risk management and data analytics.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coaching team leaders, managing client service agreements, maximizing revenue, and providing leadership in a bilingual environment.

• 2 - 8 Years
• Sharjah - United Arab Emirates (UAE)

Respond to public inquiries, manage incoming calls, and provide technical support for devices, requiring good communication skills and Arabic proficiency.

• 1 - 2 Years
• Ajman - United Arab Emirates (UAE)

Analyze call center data, develop policies, handle escalated issues, monitor performance, and manage technology while requiring a Bachelor's degree and communication skills.