Call Centre Team Manager Jobs

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, requiring Bachelor's degree and experience in call center technologies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer inquiries via phone, email, and chat, utilizing CRM systems, and requires strong communication and problem-solving skills.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Design and govern contact center technology architecture, implement platforms, and integrate with various systems while possessing strong experience in call center technologies.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

This role involves handling customer inquiries, driving enrollments, and supporting sales efforts while requiring strong communication and persuasion skills.

• 2 - 3 Years
• Ajman - United Arab Emirates (UAE)

Provide exceptional customer service, utilize CRM software, handle calls, identify needs, and possess strong problem-solving and adaptability skills.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Proactively generate qualified leads for B2B SaaS through cold calling, manage sales pipeline, and achieve sales targets with strong communication skills.

• 0 - 1 Year
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, and utilize CRM software while demonstrating problem-solving and time management skills.

• 1 - 2 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, providing product information, and documenting interactions; candidates should have a high school diploma and contact ...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, manage bookings, respond to social media inquiries, and support sales in a customer-focused role.

• 3 - 5 Years
• Hawally - Kuwait

Lead and mentor call center agents, monitor performance metrics, conduct training, and resolve escalated customer issues to ensure satisfaction.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, utilize active listening, document interactions in CRM, resolve complaints, and require fluency in English and Arabic.

• 2 - 4 Years
• Fujairah , Sharjah - United Arab Emirates (UAE)

Responsible for managing customer interactions, resolving inquiries, and maintaining service standards; requires Arabic proficiency, communication skills, and call center experi...

• 1 - 3 Years
• Cairo , Alexandria , Giza - Egypt

Handle customer inquiries, support sales, and manage renewals while meeting KPIs; requires strong communication skills and attention to detail.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Handle patient calls, manage appointments, provide medical information, and ensure satisfaction while maintaining confidentiality and utilizing appointment software.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Manage daily operations, handle customer inquiries, prepare reports, and coordinate with team members; strong communication and problem-solving skills required.

• 1 - 7 Years
• Dubai - United Arab Emirates

Handle customer inquiries via calls and social media, provide service information, schedule appointments, and maintain records while achieving performance targets.

• 1 - 7 Years
• Cairo - Egypt

Seeking a motivated Sales Agent to provide customer service, drive travel sales, manage bookings, and maintain strong customer relationships with excellent communication skills.

• 0 - 3 Years
• Egypt - Egypt

Handle customer inquiries in Arabic and English, resolve issues, meet performance targets, and possess strong communication skills with a customer-focused mindset.

• 2 - 5 Years
• Egypt - Egypt

Handle customer inquiries and orders, ensure satisfaction, and maintain records while meeting performance targets; strong communication and Microsoft Office skills required.

• 2 - 4 Years
• Doha - Qatar

The role involves handling customer inquiries, processing leads, providing consultations, and achieving sales targets in a fast-paced environment.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

The role requires good listening, problem-solving abilities, and knowledge of CRM systems, with a focus on customer service and excellent communication skills.

• 2 - 5 Years
• Al Kuwait - Kuwait

Urgent requirement for a female Call Center Agent Dispatcher with Arabic speaking skills, MS-Excel knowledge, and immediate availability.

• 2 - 3 Years
• Cairo - Egypt

Responsible for sales in a dynamic call center environment, requiring strong communication, customer service skills, and familiarity with CRM software.

• 0 - 4 Years
• Ajman - United Arab Emirates (UAE)

Respond to customer inquiries through various channels, provide product information, resolve issues, and document interactions in CRM systems.

• 2 - 7 Years
• Dubai - United Arab Emirates

Provide exceptional customer service through inbound and outbound calls, resolve issues, and maintain product knowledge while collaborating with team members.

• 2 - 7 Years
• Dubai - United Arab Emirates

Responsible for administrative support in reservations and call center operations, requiring strong decision-making, planning, and analytical skills with English fluency.

• 7 - 10 Years
• United Arab Emirates - United Arab Emirates

Lead and mentor call center teams, optimize performance, ensure guest satisfaction, and develop training plans in a luxury hospitality environment.

• 1 - 7 Years
• Dubai - United Arab Emirates

Key Responsibilities: Handling customer inquiries and providing assistance over the phone. Managing customer expectations and delivering potentially challenging news regarding p...

• 0 - 2 Years
• Cairo - Egypt

Answer calls, assist customers, explain products, and resolve issues while ensuring satisfaction; requires a Bachelor's degree and strong communication skills.

• 1 - 3 Years
• Beirut - Lebanon

Handle cashier duties, process payments, answer calls, provide customer service, and maintain cleanliness; female candidates with communication skills preferred.