Call Centre Team Manager Jobs in UAE

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

The role involves delivering exceptional customer service, managing reservations, supporting supervisors, and requires strong communication, problem-solving, and multitasking sk...

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, and manage workforce planning with a focus on transformation.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Identify new business opportunities through outbound calling, maintain client relationships, and demonstrate strong negotiation skills for sales growth.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer service, managing client inquiries, and maintaining confidentiality while utilizing CRM software and strong communication skills.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service by resolving inquiries and complaints, utilizing problem-solving and time management skills, while documenting interactions accurately.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for guiding customers in insurance options, utilizing CRM software, problem-solving, and providing excellent customer service to convert leads.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Proactively generate leads for B2B SaaS through cold calling, manage sales pipeline, and achieve sales targets; requires strong communication and CRM skills.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for answering calls, providing information, scheduling appointments, and maintaining patient confidentiality with excellent communication and customer service skills.

• 2 - 5 Years
• Dubai - United Arab Emirates

Provide exceptional patient service by handling calls, resolving complaints, and documenting interactions; requires Bachelor's degree and strong communication skills.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, requiring Bachelor's degree and experience in call center technologies.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing customer inquiries via phone, email, and chat, utilizing CRM systems, and requires strong communication and problem-solving skills.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Design and govern contact center technology architecture, implement platforms, and integrate with various systems while possessing strong experience in call center technologies.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

This role involves handling customer inquiries, driving enrollments, and supporting sales efforts while requiring strong communication and persuasion skills.

• 0 - 1 Year
• Dubai , Sharjah - United Arab Emirates (UAE)

Provide exceptional customer service, resolve complaints, and utilize CRM software while demonstrating problem-solving and time management skills.

• 1 - 2 Years
• Abu Dhabi - United Arab Emirates (UAE)

Handle inbound and outbound calls, utilize active listening, document interactions in CRM, resolve complaints, and require fluency in English and Arabic.

• 2 - 3 Years
• Ajman - United Arab Emirates (UAE)

Provide exceptional customer service, utilize CRM software, handle calls, identify needs, and possess strong problem-solving and adaptability skills.

• 0 - 4 Years
• Ajman - United Arab Emirates (UAE)

Respond to customer inquiries through various channels, provide product information, resolve issues, and document interactions in CRM systems.

• 1 - 7 Years
• Dubai - United Arab Emirates

Handle customer inquiries via calls, emails, and social media; require bilingual communication skills, multitasking, and CRM familiarity for a call center role.

• 5 - 7 Years
• Dubai - United Arab Emirates

The Operations Manager, Reservations & Call Center oversees the end-to-end performance of the reservations and call center operations, ensuring exceptional guest experience, ope...

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Responsible for answering calls, providing customer service, resolving issues, and maintaining records; requires strong communication skills and proficiency in software.

• 5 - 7 Years
• Dubai - United Arab Emirates

The role requires a Call Center Manager proficient in Arabic and English, with a preference for male candidates.

• 2 - 7 Years
• Dubai - United Arab Emirates

Fluent in Arabic and English with over two years of call center experience, UAE experience required, and immediate availability.

• 2 - 5 Years
• United Arab Emirates - United Arab Emirates

Responsible for answering calls, assisting guests, coordinating services, and maintaining records while ensuring high-quality customer service standards.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

The role involves patient communication, support, documentation, and collaboration, requiring fluency in Arabic and English, strong communication, and exceptional customer servi...

• 1 - 7 Years
• Dubai - United Arab Emirates

Responsible for handling customer inquiries, managing claims, and ensuring exceptional customer experience with strong communication skills in English and Arabic.

• 12 - 17 Years
• Dubai - United Arab Emirates

Responsible for managing contact center systems, ensuring compliance with Dubai service standards, and conducting internal assessments in customer service environments.

• 12 - 17 Years
• Dubai - United Arab Emirates

Responsible for evaluating contact center systems, developing service delivery standards, and ensuring compliance with Dubai Government quality standards.

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Provide excellent customer service, resolve complaints, generate leads, and maintain quality standards while ensuring adherence to policies and regulations.

• 0 - 2 Years
• Abu Dhabi - United Arab Emirates

Provide excellent customer service by handling calls, resolving complaints, upselling products, and maintaining customer records while adhering to quality standards.

• 0 - 2 Years
• Dubai - United Arab Emirates

Provide exceptional customer service by resolving issues, maintaining quality standards, and generating leads while ensuring compliance with policies and regulations.