Client Service Specialist
Crane Worldwide Logistics
Employer Active
Posted 16 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Essential Job Functions
- Redetection of New Business o operation.
- Client Engagement at all levels
- Proactive in providing quality client service.
- Maintains contact with clients, carriers and potential clients on a daily basis.
- Client service performance
- Other duties as assigned.
- Resolves issues with orders, delivery dates or service.
- Resolves the client's complaint, determining the cause of the problem.
Other Skills & Abilities
- Client Service skills
- Quality Focus
- Problem Solving
- Documentation Skills
- Listening
- Resolving Conflict
- Ability to multi-task
Desired Candidate Profile
Education Requirements
- Graduate
- 1-2 years experience in freight forwarding operations and customer service.
Company Industry
Department / Functional Area
Keywords
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