Contact Center Operations Jobs in Dubai

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Create and maintain reports, analyze data trends, support management, and ensure compliance with standards in fraud risk management and data analytics.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coaching team leaders, managing client service agreements, maximizing revenue, and providing leadership in a bilingual environment.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor customer service operations, manage customer journeys, analyze feedback, and support cross-functional teams while enhancing performance and vendor management.

• 8 - 10 Years
• Dubai - United Arab Emirates

Manage end-to-end CCaaS project implementations, ensuring stakeholder alignment, risk management, and delivery of customer business requirements with strong project management s...

• 1 - 2 Years
• Dubai - United Arab Emirates

Lead and motivate a team of contact center advisors, ensuring exceptional customer service, performance management, and client relationship management.

• 3 - 5 Years
• Dubai - United Arab Emirates (UAE)

Lead call center operations, ensuring compliance with consumer protection regulations while enhancing customer experience through team leadership and process improvements.