Contact Center Operations Jobs in Dubai

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 3 - 6 Years
• Dubai - United Arab Emirates (UAE)

Monitor real-time agent activity, analyze trends, generate reports, manage schedules, and collaborate with teams to optimize contact center performance.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

The role involves developing and maintaining reports, analyzing data, and supporting management in fraud risk management and compliance with company standards.

• 2 - 6 Years
• Dubai - United Arab Emirates

Manage performance reports and analyze key performance indicators while developing data visualization dashboards and collaborating with teams for operational efficiency.

• 5 - 7 Years
• Dubai - United Arab Emirates

Coordinate and implement customer care technology initiatives, manage project timelines, and collaborate with teams to enhance operations using CTI, CRM, and AI solutions.

• 0 Year
• Dubai - United Arab Emirates (UAE)

Seeking a confident and proactive individual for sales and marketing roles, offering fixed salary, commission, and career growth opportunities.

• 8 - 15 Years
• Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.