Csat Jobs in Saudi Arabia

• 0 - 4 Years
• Riyadh - Saudi Arabia

Engage with customers through various channels, utilize AI tools, ensure customer satisfaction, and possess strong analytical and communication skills.

• 4 - 9 Years
• Riyadh - Saudi Arabia

Responsible for KPI data collection, dashboard updating, insights support, and audit readiness, requiring data analysis skills and relevant certifications.

• 3 - 8 Years
• Riyadh - Saudi Arabia

Responsible for strategic execution of Splunk adoption, providing technical guidance, customer advocacy, and driving high customer satisfaction through effective communication a...

• 7 - 12 Years
• Saudi Arabia - Saudi Arabia

Responsible for defining quality strategy, analyzing customer data, driving measurable improvements, and leading quality initiatives to enhance customer experience.

• 2 - 3 Years
• Riyadh - Saudi Arabia

Responsible for enhancing user support through AI-driven solutions, collaborating with teams, and utilizing data for product management and customer experience.

• 8 - 10 Years
• Riyadh - Saudi Arabia

Analyze customer touch points, collect feedback, implement retention strategies, and ensure alignment with business goals while leveraging strong analytical and leadership skills.

• 1 - 7 Years
• Riyadh - Saudi Arabia

Responsible for defining strategy, converting business needs into features, and ensuring product leadership in cloud models and governance.

• 3 - 8 Years
• Saudi Arabia - Saudi Arabia

What would your day-to-day look like Iterate on features in an agile manner using Scala and React (no prior experience required) and technologies like GCP, OpenAPI, BigQuery, Pu...

• 1 - 7 Years
• Saudi Arabia - Saudi Arabia

Lead and coach a Partner Support team, manage operational delivery, ensure quality processes, and collaborate with stakeholders to achieve business targets.

• 2 - 8 Years
• Riyadh - Saudi Arabia

Manage AI agent customer experience operations, oversee performance monitoring, and enhance training while collaborating with teams to improve CX metrics.

• 8 - 13 Years
• Riyadh - Saudi Arabia

Lead customer experience strategy, optimize customer journey, manage teams, analyze performance metrics, and collaborate cross-functionally in a B2B SaaS environment.

• 6 - 8 Years
• Riyadh - Saudi Arabia

Key Responsibilities Strategic Account Management (B2B): Develop and maintain strong, long-lasting relationships with a portfolio of key B2B accounts, conducting regular Quarter...