Delivery Director

Valtech

Why Valtech? We re the experience innovation company - a trusted partner to the world s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The Role

Valtech is seeking a Delivery Director to join our team in Dubai, representing the Delivery Service line in the MENA region. The successful candidate will work in close collaboration with and report to the VP Client Success, with an indirect reporting line to the Regional Managing Director MENA. You will be responsible for managing, mentoring, and growing a team of PMs, Delivery Leads, and Business Analysts.

If youre an experienced digital delivery leader who thrives in high-pressure environments, is hands-on with program delivery, and enjoys working closely with enterprise clients, this could be your next big opportunity.

We re looking for someone who brings structure to complexity, calm to chaos, and clarity to clients. You ll lead high-value digital transformation programs, manage risk and delivery quality, and ensure your teams and clients feel supported every step of the way. You ll also play a pivotal role in pre-sales, financial management, and resourcing connecting the dots between ambition, delivery, and business outcomes. And just as importantly, you ll help foster a fun, collaborative, and high-performing culture within the team and the wider agency.

What You Will Be Doing

• Own end-to-end delivery of complex digital programs, ensuring they re delivered on time, on budget, and to the highest quality.
• Mentor and grow your team of PMs, BAs and delivery leads, instilling confidence and consistency in delivering.
• Build and manage complex delivery models involving global resourcing, nearshore/offshore collaboration, and multi-vendor coordination.
• Act as a senior point of contact for clients, managing relationships, resolving problems, and leading escalations professionally and empathetically.
• Provide pre-sales support by contributing to scoping, solution design, delivery planning, and resourcing approaches.
• Lead project financials owning budget planning, forecasting, margin optimisation, and commercial risk management.
• Champion delivery excellence, continuous improvement, and inject energy, humour, and team spirit into everyday interactions.
  
  

Essential Expertise

• 10+ years of experience in digital delivery, with a proven track record leading large, cross-functional programs in a consultancy or agency environment.
• Experience managing program budgets of AED 5M+ (or equivalent), with a clear understanding of forecasting, billing cycles, and commercial levers.
• Strong pre-sales and scoping capabilities - able to translate a business problem into a phased delivery approach.
• Experience setting up and managing distributed delivery teams balancing quality, cost, and collaboration.
• Deep understanding of agile and product delivery methods, with flexibility to adapt to different client contexts.
• Strong communicator with a calm, composed approach to client management and issue resolution.
• A positive presence someone who leads by example, brings people together, and makes work feel like a place people want to be.
• Based in Dubai or willing to relocate.