Enterprise Account Manager

Client of ITHR 360° CONSULTING FZE

Key Responsibilities

Sales & Account Management

• Develop and maintain strong relationships with 5-10 key enterprise customers in the UAE.
• Identify and develop new business opportunities within existing and new enterprise accounts.
• Drive the end-to-end sales cycle, from lead generation to deal closure.
• Consistently achieve and exceed assigned sales targets and revenue goals.
• Develop and execute account growth strategies aligned with the companys goals.

IT Infrastructure & Cybersecurity Solutions Selling

• Promote and sell cybersecurity solutions, including firewalls, endpoint security, SOC services, and compliance solutions.
• Stay updated on market trends, new technologies, and competitive offerings in IT infrastructure and cybersecurity.
• Work closely with technical pre-sales and solution architects to propose tailored solutions to clients.

Client Engagement & Relationship Building

• Build strong, long-term customer relationships at C-level and decision-maker levels.
• Conduct regular meetings, presentations, and solution demos for enterprise clients.
• Act as a trusted advisor, understanding client pain points and recommending the right technology solutions.
• Drive customer satisfaction and retention through proactive engagement and account management.

Collaboration & Reporting

• Work closely with internal teams (pre-sales, marketing, operations, and delivery teams) to ensure seamless execution of projects.
• Provide accurate sales forecasting and maintain an up-to-date pipeline in CRM systems.
• Prepare proposals, RFPs, and contracts in collaboration with internal teams.
• Represent the company at industry events, conferences, and networking forums.

Key Requirements

Technical & Sales Skills

Strong understanding of IT Infrastructure solutions (Data Centers, Cloud, Networking, Virtualization, Storage).

Knowledge of Cybersecurity solutions (Firewalls, Endpoint Security, SOC, SIEM, Compliance Solutions, etc.).

Experience in selling managed services, IT outsourcing, and cybersecurity services is a plus.

Ability to present complex technology solutions in a clear, business-friendly manner.

Soft Skills & Personal Attributes

Excellent negotiation and closing skills.

Strong networking and relationship-building abilities.

Strategic thinker with a hunter mindset for new business opportunities.

Self-motivated, proactive, and able to work independently and in a team.

Excellent communication and presentation skills in English (Arabic is a plus).