Executive Assistant

Standard Chartered

Strategy

• Prepare detailed presentations, briefing notes, and meeting packs.
• Track all action points raised in leadership meetings, maintain an accurate register of owners and deadlines, and ensure that each item is followed through until completion.
• Coordinate the consolidation of data and updates required for country and regional reviews.
• Maintain a clear overview of ongoing priorities, deadlines, deliverables, and key commitments of both executives, ensuring their schedules and workloads remain organized and manageable.

Business Support

• Prepare client meeting materials, business summaries, and reports.
• Work closely with Sales, Product, Operations, and other functions to obtain the information needed for business discussions.
• Coordinate all logistics and documentation for leadership visits, high level meetings, and internal or external engagements, ensuring each event is prepared, structured, and executed smoothly.
• Review business submissions received from markets and teams, check completeness and accuracy, and escalate missing inputs or required corrections to ensure the executives receive reliable information.

Key ResponsibilitiesProcesses

• Manage full calendar requirements for both executives, including scheduling, meeting coordination, travel arrangements, visa applications, accommodation bookings, and the preparation of detailed itineraries.
• Process procurement requests, LPOs, approvals, vendor coordination, and billing.
• Ensure each transaction follows policy, carries the proper documentation, and is submitted through the required workflow.
• Maintain updated documentation, trackers, shared folders, and administrative files.
• Ensure all records remain organized, accurate, and ready for review or audit at any time.
• Oversee day-to-day office administration for the executives, including meeting preparation, follow ups, coordination with other departments, and timely completion of tasks that support operational efficiency.
• Liaise with Finance to track invoices, confirm payments, and ensure that all vendor related expenses follow the proper approval structure.

People & Talent

• Support the onboarding and offboarding of team members by arranging access, tools, system requests, and administrative requirements to help them transition smoothly into or out of the team.
• Coordinate mandatory trainings, performance cycles, compliance requirements, and internal timelines, ensuring that team members complete required tasks within the given deadlines.
• Maintain updated and accurate team records, including leave schedules, travel plans, approvals, and other personnel related information that supports planning and resource management.
• Arrange team engagements, learning sessions, townhalls, and events, including all logistics, communication, and documentation needed to support a productive and collaborative environment.
• Provide continuous and reliable administrative support to all team members, ensuring their work is facilitated and that operational tasks do not hinder delivery of business objectives.

Risk Management

• Ensure adherence to internal policies, approval flows, and governance guidelines by reviewing documents, monitoring submissions, and confirming that each item meets the required standards.
• Maintain strict confidentiality and secure handling of sensitive information, including executive communication, financial records, personnel matters, and documents marked as restricted.
• Prepare materials and documentation needed for audits, governance checks, and compliance reviews, ensuring that all records are complete, traceable, and aligned with policy expectations.
• Review expenses, payments, and supporting documents with attention to accuracy and policy alignment.
• Raise concerns or inconsistencies with the appropriate teams for timely correction.
• Monitor operational risks related to documentation, timelines, and cross functional communication.
• Flag gaps, delays, or issues that may affect compliance or workflow integrity, and coordinate resolution with the relevant stakeholders.

Governance

• Maintain an updated repository of approvals, submissions, policies and committee documents for easy access and audit readiness.
• Work with Compliance, Operational Risk and other control teams to confirm policy requirements and ensure alignment with governance standards.
• Ensure confidential governance documents are handled and stored securely.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.