Facility Management Consultant SERCO Limited

Key Accountabilities

• Lead the development, global best practice benchmarking and production of facility management procedures and standards as well as scope of works, specifications in terms of both hard and soft services
• Engage and maintain close working relationships within the client in order to optimize O&M best practices
• Assisting the Serco’s Consultancy team with their implementation by providing understanding of the desired standards as SME on O&M elements such as:
  Post Maintenance Testing (including routine acceptance criteria).
  System-Engineering Programmes over critical systems life cycles.
  Equipment/ Tool Control (including control, use, storage, scheduling and safety), and Measuring and Test Equipment (M&TE)
  Configuration Management (including a change control process).
  Standardized Grounds and Landscaping schedules and templates.
  Facility Management (FM), that address facility safety, surveillances and inspections, seasonal planning and customer service.
  Emergency Management, that address preparedness, drills and action plans for emergencies.
  Space, Energy, and Cleaning Management.
  Procurement processes for goods and services in support of O&M.
  
• Develop, review and amend procedures and processes, including:
  Health and safety
  Environmental
  Waste management
  Quality assurance
  Continuous improvement
  
• Establish a detailed and comprehensive SoW and specifications for all client’s existing community services in-line with international best practices
• Review, develop, consolidate and optimise the SoW of all client’s existing community services contracts aligned with international standards and the local market
• Provide tendering documents that are specific to the facilities of the client in so far as strategy, design and technical details and operating procedures manual and FM Strategy