Fitch Learning | Learning Solutions Specialist - Dubai, UAE
Fitch Ratings
Employer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The purpose of this role is to oversee and support the delivery of learning solutions that combine complex instructor-led programs with e-learning. The role works directly with clients and learners to ensure an excellent experience within agreed timelines, while managing internal processes, financial controls, and quality standards.
How You ll Make An Impact
- Partner with client L&D teams to understand learning outcomes and requirements; define success metrics and demonstrate achievement against them
- Collaborate with product, digital learning, and content teams to ensure platforms and content align with desired outcomes and deliver an excellent learner experience
- Create comprehensive project plans and schedules for all elements of solution delivery; share with internal and external stakeholders and proactively monitor risks and issues, escalating as needed
- Manage end-to-end delivery of learning solutions, including work requests, logistics, learner onboarding, platform access, assessments, feedback, reporting, and invoicing
- Handle high volumes of queries from clients, learners, and internal stakeholders, ensuring timely, accurate responses
Desired Candidate Profile
Proven experience managing clients and stakeholders in Learning and Development environments
Experience designing learning programs and solutions
Strong organizational skills with a track record of managing multiple projects simultaneously
A proactive mindset quick to act, thinking ahead, and mitigating risks before they occur
Strong influencing skills, with the ability to build relationships with internal teams, clients, and learners
Experience working in a fast-paced, service-led environment
Exceptional attention to detail, plus strong time management and prioritization skills
Excellent verbal and written communication skills
Company Industry
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Fitch Ratings
Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.