Front Office Supervisor
Melia Hotels and Resorts
Employer Active
Posted 8 hrs ago
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Experience
7 - 8 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
7 to 8 years
Qualification Level
Graduate
Job Function
Secretary / Front Office
Skillset
Front office, customer service , Leadership Skills
Preferred Jobseekers
Jobseekers from any country; Locally available candidates only apply for this job; Jobseekers from any GCC country
Supervise front office staff and ensure efficient check-in/check-out procedures.
Provide exceptional guest service and handle guest complaints professionally.
Maintain accurate guest records and billing information.
Coordinate with housekeeping and maintenance to ensure room readiness.
Monitor daily arrivals, departures, and room allocations.
Train and mentor front desk team members.
Ensure adherence to hotel policies and procedures.
Assist in revenue management and upselling strategies.
Prepare and analyze daily reports.
Qualifications:
Proven experience in front office management or supervisory role.
Excellent communication and interpersonal skills.
Strong leadership abilities.
Knowledge of PMS (Property Management System) and MS Office.
Fluency in English; additional languages are a plus.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Secretary
- Front Office
- Personal Assistant (PA)
Keywords
- Front Office Supervisor
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Melia Hotels and Resorts