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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We're looking for an outstanding General Manager to take full ownership of our MEA business which is one of the most exciting and commercially important regions at Fresha. This is a senior leadership role where you'll be trusted to shape strategy, drive performance and lead a growing team to new levels of success.
You'll report directly to the CEO and work closely with senior leaders across the company. From setting the commercial vision to executing day-to-day operations, you'll be at the centre of it all - accountable for delivering results and building a high-performing, highly motivated team.
This is a role for someone who thrives on both strategy and execution. You'll bring structure, pace and clarity, create a culture built on ownership and high standards, and lead with energy, purpose and visibility. If you're ready to take on a true leadership challenge in a fast-scaling tech business, this is your opportunity.
- Lead a high-performing MEA Business Development and Account Management team
- Build an elite sales culture grounded in ownership, accountability and performance
- Establish clear team rituals that drive motivation and consistency
- Design and scale the MEA commercial team structure, including hiring and managing through managers
- Implement performance frameworks, operating rhythms, and clear accountability measures
- Create conditions for others to lead and grow, rather than relying solely on ICs
- Define and execute the go-to-market strategy for the MEA, aligned with company priorities
- Act on market feedback and business performance to adjust plans and identify opportunities
- Own the sales funnel from prospecting through activation and retention, using tools like HubSpot to manage forecasting and pipeline
- Act as the voice of the MEA region within the business, ensuring local context is well understood
- Collaborate with cross-functional teams to shape campaigns, products and initiatives that drive partner success
- Communicate with clarity, challenge constructively and lead through authenticity
- Lead from the front: join calls, support negotiations, and coach team members through challenges
- Set a tone of urgency, high standards, and practical support visible, approachable and grounded in action
- Celebrate wins, course-correct when needed, and hold the team to high expectations
Desired Candidate Profile
Senior leadership experience within a SaaS, marketplace or technology business
- Proven track record of managing and scaling commercial teams, including managing through managers
- Experience leading sales and account management functions in SMB-focused environments
- Skilled at using performance data to guide decisions, track progress and motivate teams
- Structured and strategic, with the ability to balance long-term planning and near-term delivery
- Clear and direct communicator who leads with purpose and clarity
- Comfortable being hands-on from coaching teams to joining partner calls when needed
- Embraces a work hard, play hard environment with high expectations and strong team spirit
Company Industry
Department / Functional Area
Keywords
- General Manager - Commercial (MEA)
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Fresha
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
https://jobs.lever.co/fresha/74606f03-6d4e-4966-ba80-dba2e9ae80f6