Generalist Human Resources Officer

As It Should Be

What You ll Be Doing

Talent Acquisition (Recruitment Excellence)

• Managing the full recruitment cycle from advert to offer.
• Screening candidates clearly against role criteria.
• Conducting strong, structured interviews.
• Coordinating interviews and documenting selection decisions.
• Managing onboarding and ensuring new joiners complete all requirements.

Employee Relations (Capable & Confident)

• Handling disciplinaries, investigations and performance cases.
• Preparing letters, minutes and case documents to a high standard.
• Managing probation reviews and follow-ups.
• Ensuring all actions align with employment law and policy.

Training & Development

• Writing and delivering simple, practical training sessions for staff.
• Managing training attendance, sign-offs and compliance records.
• Following up on missing training until fully closed.

Performance Management

• Driving KPIs, appraisals and review cycles.
• Tracking PIPs and performance follow-up actions.

Payroll & Monthly HR Changes

• Submitting payroll amendments accurately (new joiners, leavers, deductions).
• Checking and verifying overtime sheets and approvals.
• Ensuring accurate attendance, leave and sickness data is sent to Finance.

Compensation & Benefits Administration

• Managing medical insurance updates, claims and renewals.
• Handling allowances, entitlements and benefit-related documentation.

Attendance & Leave Administration

• Maintaining attendance logs daily.
• Monitoring lateness, absence and leave balances.
• Following up on inconsistencies or patterns.

Onboarding & Offboarding

• Preparing contracts, welcome packs and orientation schedules.
• Ensuring all joining documents are complete.
• Managing smooth resignations, exits and final settlements.

Employee Engagement & Culture

• Supporting simple engagement activities and internal communication.
• Tracking morale indicators and welfare trends.

Welfare & Wellbeing

• Conducting periodic welfare checks with documented outcomes.
• Supporting basic wellbeing initiatives across the site.

HR Policies & Compliance

• Ensuring policies are followed consistently.
• Updating documents in line with UAE labour law.
• Maintaining clean, compliant employee files.

HR Administration

• Preparing letters, memos and internal HR documentation.
• Tracking probation, renewals, confirmations and changes.

HR Reporting

• Producing Reports For Managementheadcountrecruitment statusattendance & overtimetraining complianceretention & turnover trends

Workforce Planning Support

• Tracking vacancies and manpower needs.
• Supporting annual and quarterly workforce planning.

MEASURABLE KPIs

Recruitment Performance

Time-to-Fill: Operations roles: 14 days, Admin roles: 21 days, Specialist roles: 30 days, Offer Acceptance Rate: 90%Onboarding Completion: 100% of new joiners have full documentation within 3 working days of start date.Recruitment Tracker Accuracy: 100% up to date at all times.

Employee Relations

Case Documentation Accuracy: 100% complete (letters, minutes, evidence packs).ER Timelines: All disciplinary/investigation steps completed within set policy timelines.Probation Review Timeliness: 100% of probation reviews completed on or before the due date.PIP Compliance: All PIP reviews documented and followed up within 7 days of scheduled check-ins.

Training & Development

Training Delivery: All scheduled sessions delivered on time each month.Training Documentation: 100% sign-offs and attendance sheets filed within 48 hours of training.Training Matrix Accuracy: 100% accuracy and updated weekly.Overdue Training Follow-Up: All pending training items followed up within 3 working days.

Payroll & Monthly HR Changes

Payroll Submission Accuracy: 0% error rate across monthly submissions.Overtime Verification: All overtime sheets reviewed and verified within 48 hours of receipt.Attendance Reconciliation: Daily attendance completed with discrepancies resolved within 24 48 hours.

Welfare, Engagement & Retention

Welfare Checks: 100% of scheduled checks completed and documented each cycle.Retention Tracking: Monthly turnover report delivered on time with accurate data.Probation Pass Rate: 85% (indicator of good recruitment quality).Engagement Activities: Minimum 1 engagement action delivered per month.

HR Compliance & Administration

Employee File Completion: 100% compliance, no missing documents.Policy Compliance: Zero repeated policy breaches due to HR process gaps.Reporting Timeliness: All HR reports delivered by agreed deadlines every month.Legal Compliance: 100% alignment with UAE Labour Law for all HR procedures.