Global Independence Learning And Development

PwC

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Manager

Job Description & Summary
As a Manager in Global Independence Learning & Development (GI L&D), you will collaborate with others (the L&D team, GI leadership, independence subject matter experts, and stakeholders including territory independence teams) to design, develop and deliver high-quality technical independence L&D content, solutions and resources. These assets support the independence learning of territory independence teams and all other PwC personnel.



In this role, you will support the GI L&D Leader with the entirety of the GI L&D program in the design, development and delivery of multiple technical training courses. You will also help manage project schedules/vendors, track and analyse course and territory data, and maintain the GI L&D SharePoint site. Prior knowledge of independence compliance, policies and procedures is an advantage but is not required, however the successful candidate would be expected to develop a working knowledge of the technical area as part of their personal ongoing development program.



You are an experienced learning and development professional with strong instructional design skills who enjoys working with complex content and creating a line of sight from the content to the everyday work of the target audience. An interest in emerging technologies and dedication to continuous improvement are essential to your success in this role. You will be able to demonstrate a proactive approach to problem-solving and a proven record of success in leading initiatives to quality, schedule and budget.


Demonstrating industry leader level knowledge of and/or proven record of success in:

• Working with teams while fostering a collaborative and inclusive environment;
  

• Managing and implementing technical training programs, with a focus on continuous improvement and innovation;
  

• Anticipating and proactively addressing stakeholder needs using problem-solving skills;
  

• Leveraging emerging technologies, such as GenAI to enhance training creation and delivery;
  

• Conveying complex information clearly and effectively to a variety of global audiences;
  

• Creating learning experiences using instructional design skills and methodologies to achieve impact, engagement and behaviour change;
  

• Developing learning for our Articluate 360, Gomo and/or Vyond tools and other emerging tools;
  

• Loading and maintaining training in Growth Centre/CSOD;
  

• Supporting training initiatives and stakeholder engagement virtually or in-person (travel up to 10% of time).
  
  

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Anti-Money Laundering (AML), Coaching and Feedback, Coaching and Training, Communication, Compliance Advisement, Compliance Oversight, Compliance Program Implementation, Compliance Risk Assessment, Confidential Information Handling, Contract Review, Contractual Risk Mitigation, Contractual Risk Monitoring, Contract Writing, Creativity, Crisis Management, Data Loss Prevention (DLP), Data Security, Discretion and Business Ethics, Embracing Change, Emotional Regulation, Empathy {+ 37 more}