Home Automation And ProAV - Sales Account Manager Real Estate

Al-Futtaim

Lead Generation and Customer Acquisition: Continuously identify and qualify high value leads for Audiovisual & home automation products and services, targeting key enterprise accounts. Maintain a minimum of qualified leads per quarter, contributing directly to the sales pipeline and ensuring consistent business growth.

Relationship Management: Develop and manage strategic relationships with high-value clients across sectors like Education, Hospitality, government, and retail. Regularly engage with clients to review solutions, ensuring a minimum customer retention rate of 85% and consistently high customer satisfaction scores.

Solution Tailoring and Presentation: Assess client requirements and demonstrate how our Audiovisual & home automation products and services provide valuable solutions, clearly articulating their features, benefits, and competitive advantages.

Proposal and Contract Management: Efficiently prepare and deliver proposals, quotes, and contracts. Skillfully negotiate terms to close deals while ensuring alignment with client expectations and company standards.

Sales Execution and Follow-Up: Actively follow up with clients to close sales promptly and manage the timely delivery and installation of Audiovisual & home automation products and services.

Customer Support and Issue Resolution: Provide comprehensive after-sales support, promptly addressing client issues or complaints to ensure satisfaction and service excellence.

Performance Monitoring and Reporting: Regularly track and report sales metrics, including lead conversion, customer acquisition costs, and account profitability, with a focus on refining sales strategies to meet quarterly and annual sales targets.

Collaboration and Coordination: Work closely with procurement, marketing, and finance internal teams to enhance sales operations and achieve seamless execution.

Professional Development and Industry Engagement: To maintain a competitive edge and stay abreast of the latest developments and innovations in the Audiovisual & home automation industry by participating in relevant events and training.

Required skills to be successful:

• Relationship-building.
• Solution selling.
• Communication.
• Leadership.
• Customer engagemenbr

What Equips you for the role:

Job-Specific Skills

• Proven experience in sales of Pro-Audiovisual and home automation products or in a similar role in the
• Audiovisual segments (Hospitality, Retail, Education & Government).
• Arabic is a plus.
• Strong knowledge of Pro-Audiovisual and home automation products and services, such as hardware, control software, cloud, and network.
• Excellent communication, presentation, and negotiation skills.
• Ability to build rapport and trust with clients and influence their decision-making.
• Customer-oriented, with a passion for delivering high-quality solutions and service.
• Self-motivated, with a result-driven and problem-solving attitude.
• Team player with good collaboration and coordination skills.
• Proficient in Microsoft Office, CRM software, and other relevant tools.
• Willingness to travel and work flexible hours.